Production and Technical Manager

Position Title: Production and Technical Manager
Department: Event Operations
Reports To: Director of Events and Production
FLSA Status: Exempt
Salary: $60,000 - $70,000
Benefits Include:
•    401(k)
•    Medical/Dental/Vision
•    Health savings account
•    11 Paid Holidays Annually
•    Life Insurance
•    Paid sick time
•    Paid time off

Summary

ASM Global, the world's leading venue management and services company, has an excellent and immediate opening for the position of Production and Technical Manager - ASM Global / Mayo Civic Center.   Under the general direction of the Event Operations Director, the position serves as the Production and Technical member of the facility and supervises all production-related back-of-house functions to include full-time and part-time personnel in the delivery of services to users, clients, and visitors.  This position assists with oversight and management of stage productions at Mayo Civic Center’s multiple venue facility.

Essential Duties and Responsibilities      

• Directly responsible for advancing, facilitation, and executing of the production for multiple venues and genres, including arena, theatre, flat floor, sporting events, and corporate and community meetings and conventions. 
• Works directly with live entertainment and corporate productions and tours to advance all technical, A/V production, rigging and facility logistics for shows in all Mayo Civic Center venues.
• Coordinates and supervises in-house crew (IATSE Local 13), stage labor and other technicians (including those not in direct employ of the facility).  Assists with management for on stage productions including advancing shows, providing event estimates, and supervising the events on show day. 
• Oversee all areas of production, rigging, sound, lights, and A/V operations and must be proficient in all areas of stage related technical equipment. 
• Manages in-house production operations and personnel to fulfill technical rider requirements.  
• Oversee and/or manages performance related systems of the complex in cooperation with outside vendors. 
• Ensures that in-house production rules, regulations, policies, and procedures are adhered to. 
• Assist the Event Operations Director with booking of crew for events through local IATSE Union to include oversight of schedules and payroll for production labor.
• Supervises technical setup and changeover for the venues. 
• Coordinates the scheduling of stage equipment repair and maintenance. 
• Assists with the development and adheres to departmental budget. 
• Provides clear, concise, and timely communication of directives to other departments.
• Provides yearly inventory of all equipment. 
• Investigates, analyzes, and resolves technical problems and complaints. 
• Understand and operate (and be able to train production staff concerning the use of) the Facilities systems including, but not limited to, mixing consoles, public address systems, intercom, video equipment, theatrical lighting, and spotlights. 
• Gather accurate event production information as it relates to a/v needs through direct contact with sound and lighting directors and other clients. Assist in preparing client billing.  
• Coordinates preventive maintenance and repairs on all a/v equipment, maintaining service records, and inventories of equipment. Develop and submit lists of necessary repairs and improvements.  
• Adheres to Mayo Civic Center and ASM Global reporting policies. 
• Will act as Manager on Duty for occasional events. 

Knowledge, Skills, and Event Management Abilities

To perform this job successfully, one must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Experience and expertise in Audio/Visual production.
• Supervisory experience required.
• Effective oral, written communication, interpersonal and presentation skills required.
• Strong organizational and problem-solving skills with demonstrated ability to prioritize effectively. 
• Professional presentation, appearance, and work ethic.
• Ability to adjust schedules to coincide with events to include nights and weekend.
• Trade skills a plus, (electrical, carpentry, rigging, etc.).
• Operational understanding and provide oversight of Q-Systems and Dante Audio Networks, ETC Paradigm control systems, and Creston room integration systems. 
• Work directly with the Event Management Team to facilitate comprehensive client focused solutions. 
• Provide clear, concise, and timely communication of directives to other departments to assure facility readiness and client success. 
• Proficient in Microsoft Office and equivalent management software.  AutoCAD experience is preferred along with an advanced understanding of network infrastructure as it relates to Audio/Visual needs.

Supervisory Responsibilities 

Directly supervises technical personnel, IATSE production crew and vendors performing production and technical services at the Mayo Civic Center. Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with the local IATSE Union and Human Resources; addressing complaints and resolving problems. 

 Education and/or Experience

A bachelor’s degree from an accredited four-year college or university or a minimum of 3 years’ experience with production management in a corporate meeting. entertainment organization club, theatre, arena, stadium or equivalent.  Proficiency in sound, video and/or lighting production required as well as the operation of the newest technology.

Certificate, Licenses, Registrations

Must be licensed and insured to operate a motor vehicle in the State of Minnesota.  ETSA Certification a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  While performing the duties of this job, the employee is regularly to move around the facility; to stand for long hours during events; occasionally required to kneel, climb to high walkways, and withstand loud noises.  Must have the ability to communicate effectively during a strenuous schedule.  This position may require work inside or outside the building, and work on adverse conditions as needed by events.  The employee must occasionally lift and/or move up to 50 pounds.   

Note 

The essential responsibilities of this position are described under the headings above are subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

Salary : $60,000 - $70,000