Stand Leader

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Verifies opening and closing inventory stand sheet and alerts management of inventory discrepancies.
• Delegates and helps execute overall opening /closing procedures for assigned location.
• Oversee operations of stand during events to ensure guests receive outstanding service.
• Supervise, train and assists workers in preparation of all menu items for sale.
• Process returns and voids in accordance with policies to ensure guest satisfaction.
• Handle and resolve guest’s issues with their orders in a timely and efficient manner.
• Inputs counts using POS system / maintains POS payment processes.
• Ensures proper transaction control procedures are being followed.
• Ensures employees project a positive attitude and energy to customers at all times.
• Supervises, delegates tasks and inspects cleanup of stand including all equipment, countertops and floors.
• Ensures all closing procedures are followed correctly, and ending inventory counts are inputted into the system.
• Complies with company polices, health and safety standards.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience  

• Prior experience as a Stand Attendant required or prior supervisor/ Management role.
• 2 years supervisory experience preferred.
• High School Diploma or equivalent desired.                                            

Skills and Abilities

• Good oral communication skills and the ability to read write and communicate effectively in English.
• Excellent hospitality and customer service skills, service standards, guest relations and etiquette.
• Desire to work as a team and get the job done.
• Mature judgment and professionalism in handling all matters

Certificates, Licenses, Registrations

• SERV Safe certification a plus can but can be provided.
• Teams Certificate or other accredited alcohol service training. (TEAMS provided free of charge)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift over 25 pounds at a time, perform various activities such as constant standing, walking, frequent bending, reaching, kneeling and squatting
• Ability to work in a noisy, fast-paced environment

Hours of Work

• Flexible part-time schedule including some long shifts, nights, weekends and holidays on an on-call basis.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 To Apply

Apply:

Recruiter – Chris Pelletier

SNHU Arena

555 Elm St, Manchester, NH 03101

Applicants that need reasonable accommodations to complete the application process may contact Chris Pelletier 603-644-5000 x6006

 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.  VEVRAA Federal Contractor