Assistant Director of Operations

Summary

Responsible for the daily activities required to operate, maintain, and service the facility and/or the events by performing the following duties personally or through subordinate supervisors:

Essential Duties and Responsibilities:

• Directs, supervises, and schedules all aspects of Operations, including Engineering, Building and Grounds, Technical Services, and Custodial Services.
• Enforces facility rules, regulations, policies, and procedures.
• Provides clear, concise, and timely communication of directives to other departments.   
• Ensures that the Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Oversees maintenance of the physical plant, systems, equipment, and vehicles.
• Understands and ensures all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures are followed.
• Ensures employees comply with all safety & health program training, fire/life safety practices and emergency procedures.
• Investigates, analyzes, and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
• Other duties as assigned.

Supervisory Responsibilities:                                                   

Manages subordinate supervisors in any of the following departments: Maintenance, Operations, Engineering and Technical Services Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:                                                                 

• Bachelor's Degree from technical college with major in Management or Maintenance Engineering
• Minimum of 2 years experience in Supervising or Managing in a similar facility
• Additional experience may be substituted for education
• Supervisory experience required

Skills/Abilities:

• Excellent organizational skills
• Ability to prioritize and to handle multiple projects simultaneously
• Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management
• Ability to effectively supervise staff
• Professional presentation, appearance, and work ethic
• Basic working knowledge of electrical and plumbing
• Operate equipment such as light trucks, forklifts, man lifts, scrubbing machines, snowplows,
• and skid steers or other light power-driven equipment
• Possess thorough understanding of the operational procedures, facility capabilities, industry
• terminology, event-related services, and technical requirements for the types of events
• anticipated at the facility
• Possess knowledge in methods, principles and practices required for the operation, repair,
• and maintenance of the HVAC systems
• Ice plant experience preferred, but not required

Computer Skills:                                                            

To perform this job successfully, an individual should be proficient in Microsoft Office Suite, including Excel, and must be able to learn Computerized Maintenance Management System and Building Automation System.

Certificates, Licenses, Registrations:

• 30-hour OSHA certification preferred or ability to attain certification
• Must possess a valid driver’s license

Other Qualifications:                                                  

• Ability to work with limited supervision and as a team member
• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to walk extensively, occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.

This position requires work inside and outside of the building and some exposure to adverse conditions.

Note:

The essential responsibilities of this position are described below the above headings. They may be subject

to change at any time due to reasonable accommodation or other reasons. Also, this document in

no way states or implies that these are the only duties to be performed by the employee occupying

this position.

Kayla Rehfeldt

Denny Sanford PREMIER Center

1201 N. West Ave

Sioux Falls, SD 57104

Applicants that need reasonable accommodation to complete the application process may contact

605-367-7288.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.