What are the responsibilities and job description for the Banquet Houseperson position at ASM Global-SMG?
JOB TITLE: Banquet Houseperson
DEPARTMENT: Food & Beverage
FACILITY: Long Beach Convention Center
REPORTS TO: Director of Operations
FLSA: Hourly Non-Exempt
STATUS: Part Time
Hourly Rate: $16
POSITION SUMMARY
The Banquet Houseperson's primary role is to provide support to service personnel.
Job Duties Include:
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Participate in the setup, operation, and breakdown of banquet and catering events.
- Assist in food and beverage service preparation, including supplying and stocking the event space.
- Maintain the cleanliness and organization of all storage areas.
- Manage the safety and security of catering equipment and inventory at all times.
- Set tables with linens, china, glassware, and flatware.
- Prepare water, coffee, and other beverage services; prepare all condiments and accompaniments for services.
- Maintain service ware and equipment according to established procedures.
- Perform other duties as assigned and deemed necessary.
QUALIFICATIONS
- Knowledge of the food service industry.
- Completion of Break Attendant Training and testing.
- Excellent skills in guest services and catering.
- Must have a pleasant disposition and neat appearance.
- Ability to communicate effectively with employees, guests, and show management.
- Ability to handle multiple tasks in a fast-paced environment.
- Ability to review, communicate, and provide special meal or service requests.
- Must be at least 21 years of age to serve alcohol.
- Ability to take directions and effectively perform the work.
- Must be able to read and understand safety rules and regulations.
- Completion of Houseperson Training and testing.
- Ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
EDUCATION AND/OR EXPERIENCE
- Experience as a banquet server or completion of break attendant training.
- Ability to follow directions and effectively perform assigned banquet server duties.
- Must have a California Food Handler certificate..
SKILLS AND ABILITIES
- Positive, customer service-oriented attitude at all times.
- Strong knowledge of sanitary practices.
- Maintains proper grooming and dress code standards.
- Strong work ethic.
- Cooperative and able to work well with a team.
- Attention to detail.
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Regularly required to move around the facility; stand for long hours during events; talk and hear.
- May require work inside or outside of the building, depending on events.
- Requires stooping and lifting.
- Must be able to stand and walk for the duration of the shift.
- Must be able to safely push, pull, carry, and lift up to 25 pounds.
ADDITIONAL REQUIREMENTS
Upon accepting this role, you will be required to join Unite Here Local 11.
This job description provides a general overview of the work performed and is not all-inclusive. The company reserves the right to modify, supplement, delete, or augment the duties and responsibilities as needed.
Salary : $16
