What are the responsibilities and job description for the Banquet Server position at ASM Global-SMG?
ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Banquet Server at the Aquarium of the Pacific. Banquet Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. MAJOR RESPONSIBILITIES: Banquet Servicer will follow through with the proper and timely set-up and execution of banquet. events. Set up includes tables, chairs. Inspect linen, silver, and china prior to using them. Maintain a high degree of professionalism. Maintain all equipment and facilities in an organized, clean, safe environment. Review Banquet Event Orders (BEO's) at the beginning of each shift to ensure room are. set as contracted. Be in communication with the lead catering staff regarding any special needs. Assist in ensuring that the events are on time. Pass any information that is needed to the next staff member on duty. Maintain high standards of safety and cleanliness in all areas. Communicate any areas of need, problems, and concerns from guest to Banquet Manager. Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses. Delivering Alcoholic and Nonalcoholic drinks for service to your customer's table. Properly open and pour wine at the tableside. Performing basic cleaning tasks as needed or directed by supervisor. Greet all guests warmly with an appropriate greeting. Adhere to grooming and appearance standards consistently. Understands and can communicate products and services available at the convention center. Education and/or Experience Must be 18 to apply. Received High school diploma or GED; Must have current ServeSafe certification. Must have ability to take directions and effectively perform the work. At least (2) year experience as a server. Skills and Abilities Ability to produce high quality food in a fast-paced environment. Positive attitude, customer service oriented. Strong knowledge of sanitary practices. Maintains proper grooming and dress code standards. Good work ethic Ability to work with other staff members in the facility. Ability to undertake and complete multiple tasks. Attention to detail. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position is not substantially exposed to adverse conditions other than loud sound for some events. This position requires stooping and lifting. Must be able to lift 25 lbs. to the waist. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Apply at- Applicants that need reasonable accommodations to complete the application process may contact (562) 499-7531 ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
