What are the responsibilities and job description for the Event Technology Representative position at ASM Global-SMG?
SUMMARY
The Event Technology Representative reports to the Director of Production Services. The Event Technology Representative develops and coordinates all logistics for the services offered by the department including AV, digital signage, internet and telecom.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Tasks include attending pre-planning meetings, site-visits, pre and post conference meetings and conference calls for assigned events.
Respond to client RFPs for related services received from both Show Management and Contractors for assigned events.
Attend weekly building wide production meetings to review past events as well as review upcoming events and conventions.
Serve as primary point of contact for department services throughout the planning process and onsite execution.
Effectively communicate status of project findings to internal and external teams in a timely manner that may impact the event.
Negotiate with vendors by building strategic partnerships.
Secure any rental quotes from third party partners in a timely manner
Ensure expenses remain within budget limits and revenue goals are met.
Hold internal team meetings with technical teams.
Actively participate in client and contractor conference calls.
Processes advanced and/or on-site orders for all services.
Maintains all assigned event files.
Prepare work orders with floor plans, as necessary, and distributes to technical teams
Proactively contacts clients for pre-event information relating to service orders, labor orders floor plans and/or payment.
Reconciles all event work orders and contractor’s orders.
Work with Finance and Department manager to resolve any billing discrepancies and disputes with assigned events
Other responsibilities as assigned by Director of Production Services
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS
To perform this job successfully, one must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
High School Diploma, College degree a plus.
Previous experience in the events industry.
Audio Visual Sales background is a plus.
Project management experience is a plus.
KNOWLEDGE, SKILLS AND ABILITIES
Excellent communication and interpersonal skills and organizational ability
Strong orientation towards customer service for the meeting, convention and entertainment industry
Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hour as needed
Must have professional attitude and appearance
Proven ability to work collaboratively with other
COMPUTER KNOWLEDGE
To perform this job successfully, an individual should have working knowledge of event booking and scheduling software, spreadsheet software and word processing software and be proficient in Microsoft Word, Excel, and PowerPoint.
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around PCC, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hands to handle files, type and operate offices machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc.
HOURS OF WORK AND TRAVEL REQUIREMENTS
Irregular hours may be required.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
