Marketing and Sales Intern

POSITION: Marketing and Sales Intern

DEPARTMENT: Box Office

REPORTS TO: Box Office Manager

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

Essential Duties and Responsibilities

• Assists in maintaining and servicing client accounts (Club Seat and Suite holders).
• Helps implement group sales efforts as determined on an event-by-event basis.
• Assists Sales effort in helping accomplish sales and marketing goals.
• Sends client pre-event information and follow-up information.
• Charges/bills and maintains client account information.
• Quotes rates and assists with formal license agreements and prepares contracts.
• Handles pre-event correspondence and meetings until such time as account can be turned over to an Event Coordinator.
• Assists Marketing Manager in developing Marketing Plan to include goals and advertising.
• Carries out specific marketing plan relating to events using support of advertising, as requested by the Manager.
• Provide all guests with a positive first impression by offering superior guest service. 
• Accurately operate the Ticketmaster computer ticketing system to sell tickets. 

• Communicate with guests to locate and deliver will-call tickets. 
• Provide information regarding events and facilities both in person and on the telephone. 
• Provide superior customer services to all patrons in the facility. 
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience   

• Pursuing a Bachelor’s degree from four-year college or University in Marketing, Journalism, Public Relations, or related field preferred.

Skills and Abilities

• Excellent written and verbal communication skills required.
• Ability to prioritize multiple projects.
• Basic understanding of demographics and media buying ability.

Computer Skills  

To perform this job successfully, an individual should have knowledge of database software, spreadsheet, graphics, and word processing software.

Other Qualifications 

Ability to work irregular hours including nights, weekends, and holidays in addition to normal business hours as needed to cover events.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
• This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.