What are the responsibilities and job description for the Merch Sales Associate position at ASM Global-SMG?
MAJOR RESPONSIBILTIES:
- Ensure an excellent experience for each fan by providing prompt and thorough customer service
- Maintain accurate cash handling while processing purchases with the POS (point of sale)
- Properly handle guest credit/debit cards and applicable transactions
- Prepare your stand display before the event begins so that fans can view what is for sale
- Inventory all items. They must be physically counted prior to the start of the event and again at the end of the show
- Assist fans with their purchases by sharing merchandise information such as pricing and sizing
- Work in a fast-paced, often loud, but exciting environment
- Maintain your stand throughout the duration of the event
- Job reliability, diligence, dedication, and attention to detail.
- Flexibility with work schedule- Nights, weekends, and holidays required.
- This is a part-time, hourly position with commissions.
- Other duties as assigned
. Requirements:
- Must be 18 years of age or older
- Must be able to work up to 12 hours per shift
- Must be able to lift up to 30 lbs using proper lifting techniques
- Ability to stand for long periods of time
- Due to the hours scheduled applicants must have a reliable transportation
- Must have strong communication skills
- Prior relatable experience is a plus
