Operations Coordinator

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world’s most iconic brands and venues.

Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 400 arenas, stadiums, convention/exhibition centers, and performing arts venues globally.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

Legends/ ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Operations Coordinator for the ASM Global Greater Columbus Convention Center. The Operations Coordinator will be responsible for assisting with day-to-day operations of the building. 

ESSENTIAL DUTES AND RESPONSIBILITIES

• Supervises set-up/tear-down of meeting rooms.
• Supervises set-up of risers, chairs and stage for events, etc.
• Supervises clean up of convention or trade show floor.
• Supervises booth and floor clean up during event.
• Responsible for stock and equipment inventory.
• Responsible for equipment upkeep and repair.
• Perform basic operational duties as a working supervisor.
• Responsible for hiring steps including interviewing, assistance with new hire.
• Paperwork and shift placement; also responsible for preparing separation documentation and all supporting materials as needed. Supervises, assists the Manager of Operations with facility management to include directing, supervising and scheduling all aspects of operations.

• Responsible for administering immediate disciplinary actions including dismissing employees from active duty for department violations/procedures; works directly with operations management and human resources in coordinating disciplinary action in verbal, written and other related disciplinary matters
• Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet – i.e. smiling, saying “Good Day” or offering assistance when needed.
• Must feel comfortable when around large groups or speaking to a guest, as needed
• Understands the importance of providing customer service and in understanding of “The Magic is in the Details”
• All other necessary duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm.

• Working knowledge of stage, riser and chair set-up for varied events. 
• Previous supervisory experience in a convention center atmosphere a plus.
• Able to work flexible schedules, including weekends, nights and holidays.  
• Assess situations exercising decision-making authority.  Must be able to climb stairs.

EDUCATION AND/OR EXPERIENCE     

One to two years of custodial/janitorial/meeting set experience in hotels, hospitals, offices, or event requisition conversion experience relative to a commercial facility preferred.

SKILLS AND ABILITIES

Must have ability to become familiar with facility floor plan and acquainted with all sections of the facility. Upon training, must possess ability to operate machinery used by department (such as scrubbers, pallet jack, chair carts, trash compactor, cardboard baler, and vacuum cleaners and extractors). This position requires the ability to communicate well with all individuals and work as a team player.

PHYSICAL DEMANDS

Exposure to adverse weather conditions and to various cleaning chemicals. Must have the ability to work flexible/irregular hours. Position requires extensive walking, heavy lifting, climbing, carrying, stooping, crawling, equipment operation both indoors and out, and the ability to lift and/or move up to 50 pounds.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

TO APPLY:

Visit: www.columbusconventions.com/employment

Greater Columbus Convention Center

Attn: Human Resources

400 N High Street

Columbus, Ohio 43125

PHONE: 614-827-2608

FAX: 614-827-2537

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.