What are the responsibilities and job description for the Premium Seating Catering/Server - INTRUST Bank Arena position at ASM Global-SMG?
ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for Premium Seating/Catering Server at INTRUST Bank Arena.
Summary:
Sales and service of Food and Beverage to guests. Assists guests and co-workers with point of sale and order fulfillment. Regular attendance, conformance with the policies established by the Food & Beverage Department is essential to the successful performance of this position.
Responsibilities:
Promptly assist guests with ordering point of sale.
Prompt and accurate delivery of food and beverage to guests.
Anticipate guest needs and attend to guests appropriately.
Assist in food, beverage, equipment, meeting supplies, china, glass, and silverware.
Inventories on a predetermined basis.
Maintain cleanliness, organization and security of all work areas and rooms.
Follow rules and regulations of Food & Beverage.
Interact with guests and team members in a pleasant and professional manner.
Catering responsibilities, as required, include preparation and breakdown of event, set-up, distribution of food, maintain guest contact, refill beverages, pick-up utensils, and dinnerware,
Regular attendance is an essential job function.
Position requires the ability to work at all ASM Global venues in Wichita and Andover.
Performs other related duties as assigned by Manager.
Skills and Abilities:
Reports to Premium Service and Catering Manager in appropriate uniform, for assigned location.
Positive, customer service-oriented attitude at all times.
Knowledge of sanitary practices.
Maintains proper grooming and dress code standards.
Work ethic encourages strong urgency and quality in a team environment.
Ability to work with other staff members in the facility.
Follow all rules and regulations which apply to SAVOR.
Ability to undertake and complete multiple tasks.
Attention to detail.
Qualifications:
Knowledge of food and beverage service
Six to twelve months prior server and/or bartending experience.
Point of sale computer operation systems.
Ability to follow directions and effectively perform the work.
Positive attitude and neat appearance.
Must speak and understand English.
Attend all Food & Beverage Training class as well as venue training as directed.
Ability to pass background/credit check.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED.
Excellent customer service, interpersonal and communication skills.
Positive attitude and helpful manner are required.
Must be able to work independently with little or no supervision.
Ability to work with co-workers, volunteers, and all levels of staff.
Cash handling and credit card processing experience preferred.
Other Qualifications:
Requires ability to work flexible hours- may include days, nights, weekends, and holidays. Eligible to work in United States.
Physical Demands:
This position requires bending, stooping and lifting up to 40 lbs. Substantial standing and walking.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
