Sales Manager

Job Title: Sales Manager

Department:  Sales & Services

Reports To: Assistant Director of Sales

Supervises: None

FLSA Status: Salaried, Exempt

Why the Colorado Convention Center is a great place to work:

• $500 Signing Bonus after 30 days of service and an additional $500 bonus upon successful completion of 90 days of service!

• Generous Paid Time Off and Holiday Pay

• Health, dental, vision insurance, eligible upon hire

• 401(k) investment plan, with a discretionary employer match of up to 3%

• Healthcare reimbursement and flexible spending plans

• Employer-paid and supplemental life insurance

• Short- and long-term disability insurance available

• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.

• Tuition reimbursement program

• Employee assistance program

Compensation: Compensation is dependent on experience and ranges from $59,400 - $63,000.

General Summary:

As a Sales Manager, you will focus on cultivating strong client relationships, negotiating contracts, and ensuring seamless collaboration to support successful events.

Primary Duties and Responsibilities:

• Maintain the booking calendar, manage correspondence, and ensure seamless follow-through on communications.

• Handle sales and contracting for event business generated by internal leads and VISIT DENVER-booked clients.

• Execute contract procedures, including negotiations, revisions, and amendments, in compliance with ASM GLOBAL policies.

• Provide ongoing support and exceptional service to existing clients.

• Respond promptly to inquiries received via the website, social media, CVENT, and other lead sources.

• Conduct site tours and pre-convention meetings to support sales efforts and enhance client engagement.

• Collaborate with internal departments to ensure event success and operational efficiency.

• Represent the convention center by participating in industry and community-related events as necessary.

• Support the Assistant Director of Sales and Director of Sales and Services with other duties that contribute to the center’s success.

Qualifications:
To successfully perform this job, an individual must meet each essential duty's requirements to a satisfactory level. The qualifications listed below represent the necessary knowledge, skills, and abilities. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

Education and Experience:

• Bachelor’s degree in business or a related field preferred, or 3–5 years of equivalent sales experience within the tourism industry; ideally with a focus on convention center operations.

• CMP (Certified Meeting Professional) certification is preferred.

• Experience in contract development and negotiation is a plus.

Skills and Abilities:

• Exceptional verbal and written communication skills, with the ability to interact effectively across all levels of staff and clientele, are required.

• Proficiency in English (speaking, reading, and writing) required.

• Ability to work effectively with diverse groups, both within the organization and in the community, required.

• Demonstrated ability to work collaboratively as part of a team and independently with minimal supervision required.

• Strong negotiation skills with the ability to identify and leverage competitive opportunities to secure new business.

• Excellent organizational and management skills are essential.

• Flexibility and the ability to prioritize tasks in a dynamic, fast-paced environment are critical.

• Attention to detail required.

• Strong problem-solving skills with a focus on organization required.

• Commitment to delivering professional and courteous customer service required.

• Proven track record of dependability and reliability required.

• Professional demeanor, appearance, and adherence to high work standards required.

• duties that contribute to the center’s success.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This position is not substantially exposed to adverse conditions.  As a public assembly facility with an event-driven focus, an adjustment to work schedule may be required to coincide with events.  Infrequent travel may be required.

Salary : $59,400 - $63,000