What are the responsibilities and job description for the Security Supervisor - Raising Cane's River Center position at ASM Global-SMG?
POSITION: Security Manager
DEPARTMENT: Security
REPORTS TO: Operations Manager
Location: Raising Cane's River Center — Baton Rouge, La
Summary
This position shall be responsible for the overall management of security services with emphasis on service to events, ASM employees and general security issues within each ASM Global managed facility. Additional duties may include assisting the Operations Manager with the development and implementation of operational policies and security-related procedures. This position secures property during the move in/out of trade shows, conventions, or events, and performs the following duties personally or through subordinates.
Essential Duties and Responsibilities
- Supervises and assigns security shift staff.
- Conducts shift briefings with staff providing necessary information.
- Reviews department checklist and accounts for all equipment.
- Notifies supervisor of necessary employee counseling.
- Secures property.
- Locks and unlocks facility doors.
- Conducts routine property walks.
- Responds to emergency situations.
- Interacts with the public and all levels of management and fellow employees.
- Secures the safety of all individuals on the premises.
- Appropriately deals with "unruly" people.
- Works with Event Management staff as well as local Fire and Police Departments to secure off-duty details.
- Works independently and judges and assesses situations for immediate response.
- Ensures security camera systems are properly functioning, i.e., recording and storing data.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- High School diploma or G.E.D.; some college preferred.
- Minimum 5 years security guard experience preferred, preferably in similar environment.
- Minimum 2 years supervisory experience preferred, in security field preferred.
- Valid driver's license required.
Skills and Abilities
- Ability to work with minimal supervision.
- Excellent organization skills
- Ability to effectively supervise staff.
- Strong customer service skills
- Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management.
- Ability to work irregular hours including night shifts, weekends, and holidays.
- Professional presentation, appearance, and work ethic
- Basic computer knowledge
- Familiar with Microsoft Office Suite
- Knowledge of security camera systems and data storage
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position will require a considerable amount of walking, climbing, stooping and possibly heavy lifting. The position requires work in both indoor and outdoor settings.
- This position may be subjected to adverse conditions, including physical contact from hostile people.
