What are the responsibilities and job description for the Customer Service Specialist position at ASM Global?
Job Description
This Ticket Seller position plays a vital role in providing excellent customer service and ensuring smooth event operations at Thunder Ridge Nature Arena.
Responsibilities:
- Process ticket sales and handle customer inquiries
- Operate point-of-sale systems, manage cash handling, and balance sales reports
- Work cooperatively with other departments to resolve issues and improve overall event experiences
- Maintain confidentiality and handle sensitive information with discretion
Requirements
- High school diploma or equivalent
- Previous experience in customer-facing roles, preferably in the events industry
- Excellent communication, teamwork, and adaptability skills
- Ability to work independently and prioritize tasks efficiently
What We Offer
ASM Global offers a competitive compensation package and opportunities for professional growth and development.
