Events Director

ASM Global Events Director - Shreveport, Louisiana

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Director of Events at the Shreveport Convention Center / Municipal Auditorium in Shreveport, Louisiana. Under the direction of the General Manager, the Director of Events' primary responsibilities include the following functions in accordance with ASM policies.

Essential Duties and Responsibilities

• Hires, trains, and supervises Events department staff.
• Supervises and provides support to the Events department and other departments.
• Provides ongoing support and service to existing clients.
• Maintains brand image and generates positive relations with guests and staff.
• Ensures Event Services departmental expenses and contracted labor involved with all events are submitted timely per each event.
• Plans, organizes, and assigns assignments for the Events Department.
• Ensures successful event coordination activities by supervising and training event staff.
• Prepares estimated annual department budget along with capital requests.
• Negotiates services the facility may provide for events and works closely with GM & Director of Sales & Marketing.
• Manages, coaches, and counsels subordinate supervisors who oversee employees in various functions.
• Attends weekly director meetings and conducts weekly production meetings to discuss upcoming event procedures, problems, and changes.
• Coordinates and conducts pre-con meetings as needed.
• Implements procedures within the department to establish and maintain customer service standards designed to ensure a positive and professional image and generate repeat business.
• Assists in the preparation and negotiation of service agreements for event services, event staffing, and other agreements as needed.
• Identifies and implements Events goals and objectives.
• Represents the facility during all events.
• Ensures successful event coordination between Event Coordinators and other departments.
• Researches, reviews, and recommends equipment, materials, and supplies required in providing event services and planning.
• Coordinates service needs with food and beverage, decorators, and other vendors.
• Coordinates with marketing all media entry into the building before, during, or immediately following events.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Works extended / irregular hours including nights, weekends, and holidays, as needed.
• Meets with potential clients, advises them on facility requirements, and negotiates sales of additional services.
• Works with internal service partners to provide quality service to customers.
• Serves as liaison for all facility clients to ensure the highest level of customer service for all external service providers.
• Manages meetings, tradeshows, conventions, and conferences contracted at the facility.
• Establishes new standards of customer service by working with departments in the facility.
• All other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities

Directly supervise Events Coordinators and Event Staff Team. Carry out supervisory responsibilities in accordance with ASM Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Education and / or Experience

Skills and Abilities

Other Requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is not substantially exposed to adverse conditions. Physical requirements include the ability to communicate verbally, sitting, keyboarding, finger dexterity, walking, standing, stooping, and may require lifting.

Note

These responsibilities may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To Apply

Apply at – www.shreveportcenter.com

Tracey James

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.

Human Resource Manager

Shreveport Convention Center

Shreveport, LA 71101

Applicants that need reasonable accommodations to complete the application process may contact 318-841-4243.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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