Senior IT Manager - INTRUST Bank Arena

Summary

Under general supervision, directs plans, schedules, and monitors all computer and phone programs for ASM Global locations in Wichita and Andover, including special projects, while maintaining a safe and secure network.

Essential Duties and Responsibilities

• Manage financial aspects of the IT department, including purchasing, budgeting and budget review.
• Keep current with the latest technologies.
• Develop training programs that ensure that all staff members are proficient in operating and maintaining computer and phone systems.
• Develop, implement, document and maintain effective facility maintenance policies, procedures and programs. To include PM on all computer software and hardware, and all phone systems.
• Manage and provide cause for proper control and care of computer and phone inventories of supplies, spare parts, shop tools and equipment. Over see and provide cause for proper maintenance shop(s) conditions to be maintained to safe working conditions, safe working procedures, and in a clean and orderly work environment.
• Prepare and provide to management team specific reports and documents. To include, but not limited to, work schedules, purchase request orders, department operating budget, capital improvement budget projects, special project reports, updates and / or recommendations, and event reports.
• Oversee related contracted maintenance agreements. Develop bid specifications, renewal agreements, and manage all other related items to ensure that acceptable and quality performance levels are achieved.
• Maintain and update VM Ware infrastructure, CISCO infrastructure, and Exchange directory.
• Ability to maintain efficiencies on POS systems.
• Keep an eye out for dangers and security flaws in computer networks and systems.
• Install, modify, and update firewalls and security software.
• Check systems for potential flaws.
• Create procedures and systems to implement security best practices across the whole organization.
• Report security events and evolving responses.
• Work with Event Manager to facilitate computing and phone needs of the clients. Work with Director of Event Services to set pricing, billing procedures and cost controls of these services.
• Attend production and weekly staff meetings. Develop and maintain a harmonious working relationship with all of the other departments.
• Position requires the ability to work at all ASM Global facilities in Wichita and Andover.
• Regular attendance is an essential job function.
• Other duties and responsibilities may be assigned.

Supervisory Responsibilities

Directly supervises part-time staff, carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

Education and / or Experience

Other Qualifications

Meet the physical demands of the job, which include being able to get around the facility, requires personal mobility, lifting and heavy lifting up to 75 lbs at times. Ability to carry, move items from one location to another, climbing, and working from various heights : as well from time to time sitting for an extended period of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools and to handle the computer components. Occasional inspect cables in floors and ceilings. Work extended and / or irregular hours including nights, weekends and holidays, as needed.

NOTE : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.