What are the responsibilities and job description for the Suite Attendant/Catering position at ASM Global?
Suite/Event Attendant Opportunity
SAVR, a leading provider of food and beverage services at sports, entertainment, and convention facilities, is seeking an excellent Suite/Event Attendant for SAVR/ASM Global at Truist Arena.
Please note that this position requires passing a credit and background check.
Key Responsibilities:
- Greet all guests with enthusiasm and friendliness.
- Serve alcoholic beverages in accordance with company standards.
- Answer guest questions about food, beverages, and facilities accurately and in a friendly manner.
- Perform side work during non-busy hours.
- Develop relationships with guests.
- Provide the highest level of service in accordance with our standards.
- Identify food orders when ready and deliver items to tables in a timely manner.
- Maintain a professional appearance at all times.
- Communicate with food and beverage staff to ensure guest satisfaction.
- Report to work as scheduled, in uniform, and ready to be in position.
- Maintain professional relationships with all coworkers.
- Follow checklists and standard operating procedures.
- Maintain a safe, clean, organized, and stocked work area.
- Perform duties as assigned.
- Maintain full knowledge of menus, recipes, and other pertinent information.
- Constantly increase knowledge of food, beverages, and other products and services.
- Ensure guests have a positive and memorable experience.
- Be responsible for constant sanitation, organization, and proper food handling.
- Prepare work area for opening, mid-shift, or closing in accordance with company standards.
Qualifications:
- Able to work flexible hours, nights, weekends, and holidays.
- Able to obtain a Food Handlers Permit upon hire.
- Able to attend all ASM Global Alcohol and Policy Training Classes.
Requirements:
- High school diploma or equivalent preferred.
- 1-2 years serving experience.
Physical Demands:
- Able to lift and carry up to 40 pounds.
- Able to stand, walk, lift, and bend for long periods of time.