Technical Services Assistant

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Continually assists with all on stage activities before, during and after performances.
• Hang and focus lights, assemble staging, and sound systems as per show needs.
• Basic operation of audio, performance lighting, and Daktronics video systems.
• Assists with ensuring all in-house lighting and sound equipment is in proper working order and assists in the routine inspections of all lighting/sound systems and computer equipment.
• Continually ensures that areas of responsibility are kept clean and orderly.
• Consistently demonstrates safety when required to move furniture and equipment.
• Demonstrates a thorough knowledge of current OSHA safety regulations and the ability to identify safety issues and respond appropriately.
• The ability to troubleshoot technical problems and offer positive solutions.
• Provide outstanding customer service to clients while on-site.
• Work varied shifts, including weekends and holidays.
• Be ready to assist staff and clients with IT-related problems when called upon.
• Patch and deploy network cables and wire ethernet ports
• Network cabling maintenance and support
• Provide customer service and help desk technical support to staff members
• Provide support for all IT related show/event services (e.g., wired/wireless show networks, installation of temporary ethernet and portable box office systems).
• Identify, diagnose, and resolve technical support problems and equipment, systems, & infrastructure.
• Assist in maintenance of IT inventory.
  
  

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED equivalent.
• 3-5 years technical experience in the audio-visual industry.
  
  

Skills and Abilities:

• General knowledge of Fly rail systems and lighting consoles.
• Basic concepts of rigging a plus.
• Knowledge of audio, powered and passive speakers, mixing consoles, wireless and wired microphones, audio recorders, signal flow.
• Knowledge of video, projectors, video switching systems, and signal flow.
• Lighting: LED intelligent lighting, intelligent lighting boards, basic electrical knowledge
• Possess knowledge and experience in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Must possess a thorough understanding of the facility’s electrical, audio/visual, TV’s, computer network, telephone, and scoreboard systems.
• Ability to operate Scissor Lift, Single Man Lift, and Forklift, will train if necessary. Working at heights is mandatory.
• Ability to make decisions in a stressful environment and accommodate a flexible work schedule.
• Ability to maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered while working.
• Above average verbal and written communication skills required.
• Effective time management skills, with strong organization and prioritization abilities
  
  

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software. Knowledge of spreadsheets is helpful.

Certificates, Licenses, Registrations:

No certifications are required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work throughout the facility for various events including sitting, standing walking, lifting, reaching, stooping, kneeling and/or crouching, pulling, and pushing.
• Ability to work both indoors and outdoors, and in warm temperatures.
• Ability to lift 30 lbs. and up to 100 lbs. with mechanical assistance.
  
  

NOTE: The essential responsibilities of this position are described below the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM – Tucson Convention Center

260 S. Church Ave.

Tucson, AZ 85701

Applicants that need reasonable accommodations to complete the application process may contact 520-837-4759.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor