What are the responsibilities and job description for the Technical Services Manager position at ASM Global?
Summary Reports directly to Sr. Operations Manager. Responsible for the A/V and IT in the facilities, including complex house lighting support systems for all TCC events.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Confers with the Sr. Operations Manager, Director of Operations and Events team to determine requirements of forthcoming events.
- Oversee the scheduling of the department.
- Administers policies for Technical Services and use of building for stage shows, conventions, trade shows and other similar events.
- Informs clients and sub-contractors on rigging points and methods for hanging sound, lighting, and audiovisual equipment
- Supervises Stage Technician and Stagehands.
- Assist with overseeing shows to ensure proper use of the arena, convention center and performing arts equipment and facilities.
- Assists with shows and events in the facility.
- Supervises the maintenance, repair and upkeep of sound equipment, stage, electrical, IT and systems.
- Assists in the general supervision of the arena, convention center and amphitheater during events.
- Set up, manage, Strike of Audio, Lighting, Visual and IT equipment.
- Patch, Configure and deploy network cables and wire ethernet ports
- Provide support for all IT related show/event services (e.g., VoIP telephones, wired/wireless show networks, installation of temporary ethernet and fiber cabling, and portable box office systems).
- Ability to communicate stage requirements for various clients during events.
Supervisory Responsibilities
Manage subordinate supervisors in the operations department. Will carry out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
- Two years of college with major course work related to stage management or equivalent subjects.
- Three years’ experience in all aspects of stage management, including general familiarity of stage lighting, mechanics and sound requirements; or an equivalent combination of training and experience which provides the capabilities to perform the described duties.
Skills and Abilities
- Ability to recognize the organization, regulations, and procedures involved in the operation of the Arena, Theater & Convention Center stage functions.
- Principles and techniques of sound reinforcement, stage mechanics, and stage management.
- Be able to obtain stage requirements for various clients during shows and events.
- Know the electrical and sound companies in the area for the purpose of acquiring parts and equipment.
- Supervises and trains personnel in the maintenance and operations of Arena, Theater & Convention Center equipment.
- Work with prospective users of Arena, Theater & Convention Center facilities to plan their needs.
- Design and execute detailed plans for system upgrading and use.
- Maintain effective working relationships with other employees, the public and users of the facilities.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office.
Certificates, Licenses, Registrations
No certifications are required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position requires stooping, binding, lifting and walking. Position may be subject to noise and some atmospheric conditions such as fumes, odor, dust, etc. May be required to work nights, weekends and holidays.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM – Tucson Convention Center
260 S. Church Ave.
Tucson, AZ 85701
Applicants that need reasonable accommodations to complete the application process may contact 520-837-4759.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor
