CUA 5 Receptionist

Department: Community Umbrella Agency

Status: Full Time, Non-Exempt (Receives overtime pay)

Salary: $40,000

Reports to: Program Director

Location: 3300 Henry Avenue, Philadelphia, PA 19129

ABOUT APM & CUA

Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

Do you have a passion to help improve the safety, stability and well-being of children and their families? APM CUA is looking for compassionate and committed social workers who want to create long-lasting impacts in the lives of children and families. CUA stands for Community Umbrella Agency. APM CUA 2 services the Lower Eastern North region and CUA 5 services the Logan/Olney region.

RESPONSIBILITIES

Responsibilities include screening calls; managing calendars; making travel arrangements, meeting and event arrangements; preparing reports and tracking spending trends, keeping record of office supplies, spending accounts and customer relations. Requires strong computer and Internet research skills, with a command of EXCEL programs. Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors. Sensitivity to confidential matters is required. May assist with overflow work from administrative assistants.

1. Maintain clean and welcoming lobby area.

2. Maintain mailing system and deliver mail internally to staff.

3. Maintain professional phone etiquette and greet employees, clients and visitors

4. Provide information by answering questions and request from clients, funders and staff

5. Work on special tracking projects that are provided by CUA Executive Team

6. Create memos, cover letters, and business letters while maintaining accurate files of program communications both electronic and manual.

7. Contributes to team effort by accomplishing related results as needed.

8. Maintain a high degree of discretion dealing with confidential information.

9. Other duties as assigned to support the success of the CUA Team.

BENEFITS

• Health Insurance through Independence Administrators or $100/moth reimbursement with proof of current insurance
• Vision and Dental Plans through SunLife
• Basic Life Insurance (100% Employer Funded)
• 403B Retirement Plan with Company Contribution
• Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
• Employee Assistance Program including free counseling, trainings, webinars, and other resources
• Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
• Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
• Short-term and Long-term Disabilities
• Employee Referral Program
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
• Use of company vehicle for transportation of children in our care
• Convenient parking with parking pass (CUA 5 location)
• Mileage Reimbursement

• Minimum of a High School diploma or GED equivalent.
• Proficiency in English and Spanish preferred.
• Two or more years experience office management and administrative operations.
• Computer skills and knowledge of relevant software.
• Knowledge of operation of standard office equipment.
• Demonstrated written, oral communication and strong customer service skills
• Demonstrated ability to work independently and as a team.
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping.
• Knowledge of principles and practices of basic office management

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If hired, you will be required to submit clearances (FBI fingerprints, Child Abuse History Clearance, and Criminal History Clearance) along with other documentation.