Case Manager Supervisor - Chester County (Bilingual Spanish/English)

Job Description

Please note; this role is based in West Chester, PA!

Description:

Salary: $68,000 plus benefits

Job Type: Full Time

Department: In-home

Location: Chester County, PA

Work Schedule: Monday through Friday from 8:30 am to 5 pm

ABOUT APM & PRADERA:

Asociación Puertorriqueños en Marcha (APM) is a nonprofit organization in Philadelphia, PA providing human services to the community including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, violence intervention, and services to community schools.

Pradera Corporation, a subsidiary of APM, has a longstanding history within the child welfare community of providing high-quality, holistic and trauma-informed services. Our focus is to promote healthy lifestyles, protect and nurture vulnerable children and youth and empower them to have a voice in their communities.

JOB SUMMARY:

The Bilingual In-Home Unit Supervisor will provide clinical supervision and daily operational oversight for support care staff. This position involves responsibility for a maximum of four caseworkers and one Case aide within the in-home unit. The leadership role includes providing ongoing support, consultation, coaching, and coordination of services.

Essential Duties, Tasks, and Accountabilities:

• Supervise, motivate, and train staff through scheduled conferences and training referrals.
• Track and review client information, assign caseloads, and coordinate staff counseling in emergencies.
• Produce, distribute, and monitor reports on cases for effective service evaluation.
• Assist staff in analyzing case problems and improving diagnostic and helping skills.
• Review case records and recommend actions to ensure service quality.
• Implement and maintain policies, oversee court document preparation, and provide case management.
• Ensure compliance with regulations, operate within the budget, and evaluate staff performance.
• Conduct, recommend, or direct staff to appropriate training programs.
• Assume Case Manager responsibilities in their absence.
• Maintain a positive public image, and act as a liaison to community services.
• Complete 40 hours of annual training.
• Manage Case Manager caseloads, performance, and corrective action.
• Provide documented supervision bi-weekly for each Case Manager, communicate updates on child welfare regulations.
• Perform other duties as assigned to support Pradera's mission.
  
  

BENEFITS:

• Health Insurance through Independence Administrators or $100/moth reimbursement with proof of current insurance
• Vision and Dental Plans through SunLife
• Basic Life Insurance (100% Employer Funded)
• 403B Retirement Plan with Company Contribution
• Flexible Spending Accounts for Health, Childcare, and Public Transportation expenses
• Employee Assistance Program including free counseling, trainings, webinars, and other resources
• Could be eligible for the Public Service Loan Forgiveness Program as APM is a non-profit
• Voluntary Plans include Accident, Critical Illness, and Hospital Indemnity
• Short-term and Long-term Disabilities
• Employee Referral Program
• 20 Days of Paid Time Off include Illness, Vacation, Appointments, and Emergencies
• 12 Days of Paid Holidays
  
  

Requirements:

Qualifications and Requirements:

• Minimum Bachelor’s degree in Social Work and two years of experience in the Human Services field; or Bachelor’s degree in the Social Sciences with two years of experience in the Human Services field; or Bachelor’s degree in another field with 12 credits in Social Sciences AND two years of experience in Human Services.
• Bilingual English/Spanish Required, preferred Portuguese, Mam and/or K'iche.
• Fluent in both Spanish and English with exceptional proficiency in written, oral, and reading skills.
• Pass Pennsylvania Child Abuse clearance, Criminal History Check, and FBI Fingerprint background check.
• Valid Pennsylvania Driver’s License and clear Driver Record.
• Pass Medical exam including TB exam and be free from communicable diseases.
  
  

Preferred Skills, Knowledge & Experience:

• Supervisory experience, including training and performance evaluation.
• DHS Child Welfare Certification.
• Knowledge of child welfare and/or child protective services law/Juvenile Act.
• Experience and knowledge in child development.
• Background and knowledge in social work and psychology.
• Strong knowledge of office policy and procedures.
  
  

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If hired, you will be required to submit clearances (FBI fingerprints, Child Abuse History Clearance, and Criminal History Clearance) along with other documentation.

Company Description

Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.

Asociación Puertorriqueños en Marcha (APM) has been helping families achieve their greatest potential since 1970 by providing early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, community school services, and violence intervention services to the North Philadelphia communities.