What are the responsibilities and job description for the Front Office Supervisor position at Aspen Dental?
We are committed to providing exceptional patient care and service at Aspen Dental. As a Supervisor, you will be responsible for leading our front office team and ensuring that our patients receive the highest level of care.
In this role, you will have the opportunity to work closely with our clinical team to provide treatment options and verify insurance payment and collection. You will also be responsible for supervising and reinforcing the daily tasks and priorities of our non-clinical team members.
Salary: $20 - $23 / hour quarterly incentive earnings *limitations apply, please see recruiting for details*
We offer a generous benefits package, including paid time off, health, dental, vision, and 401(k) savings plan with match.
Key Responsibilities:
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
- Additional tasks assigned by the Manager
Preferred Qualifications:
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
Salary : $20 - $23
