What are the responsibilities and job description for the Operations Director position at Aspen Dental?
At Aspen Dental, we prioritize providing exceptional patient care and delivering a world-class experience. Our comprehensive training program and competitive compensation package will empower you to thrive in your role. As an Operations Lead , you will have the opportunity to positively impact patients' lives and contribute to the growth of our dental services organization.
Salary:
$18 - $21 / Hour
PLUS
2 Different Incentive Opportunities
-Report Card Bonus - Up to $300/ month
-Quarterly bonus potential
We offer:
- A comprehensive benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A supportive culture that encourages collaboration and innovation
- Free Continuing Education (CE) through TAG U
Key Responsibilities
As an Operations Lead, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role.
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits, and credit card processing
- Additional tasks assigned by the Manager
Ideal Candidate
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail-oriented
- Experience in sales
Salary : $18 - $21
