What are the responsibilities and job description for the Operations Lead position at Aspen Dental?
Company Overview
At Aspen Dental, we prioritize job stability and a world-class dental service organization. Our comprehensive training program, competitive compensation, and flexible scheduling enable you to thrive in your career.
Job Description
As an Operations Lead, you will have the opportunity to make a positive impact on patients' lives while giving back to communities. You will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
Responsibilities
Preferred Qualifications
Benefits
We offer a generous benefits package including paid time off, health, dental, vision, and 401(k) savings plan with match. Additionally, we provide career development and growth opportunities to support you at every stage of your career. Our fun and supportive culture encourages collaboration and innovation. We also offer free Continuing Education (CE) through TAG U.
At Aspen Dental, we prioritize job stability and a world-class dental service organization. Our comprehensive training program, competitive compensation, and flexible scheduling enable you to thrive in your career.
Job Description
As an Operations Lead, you will have the opportunity to make a positive impact on patients' lives while giving back to communities. You will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.
Responsibilities
- Provide exceptional patient service with compassion and care in accordance with patient needs, company policies, and procedures.
- Work collaboratively with other members of the dental team to provide outstanding patient care.
- Consult with patients on treatment options provided by the clinical team, verify insurance payment, and ensure high-quality care.
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
- Review data day-to-day to evaluate the impact on the practice.
- Oversee scheduling and confirming patient appointments.
- Verify insurance payment, collection, balance nightly deposits, and credit card processing.
Preferred Qualifications
- High school diploma or equivalent; college degree preferred.
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
- Demonstrate analytical thinking; place a premium on leveraging data.
- Organized and detail-oriented.
- Experience in sales.
Benefits
We offer a generous benefits package including paid time off, health, dental, vision, and 401(k) savings plan with match. Additionally, we provide career development and growth opportunities to support you at every stage of your career. Our fun and supportive culture encourages collaboration and innovation. We also offer free Continuing Education (CE) through TAG U.
