Retail Promotions Team Leader

Retail Promotions Manager Aspen Home Improvements is seeking a proactive and results-oriented Retail PromotionsTeam Leader to oversee and manage a team of appointment generators at BJ’s Wholesale Clubs.The ideal candidate will lead and motivate the team to generate high-quality leads whileensuring smooth day-to-day operations, achieving performance goals, and representingAspen’s brand in a positive, professional manner.Key Responsibilities:1. Team Recruitment and Training:○ Recruit, onboard, and train appointment generators.○ Conduct initial and ongoing training on products, promotions, and appointment-setting techniques.○ Provide hands-on coaching and role-playing sessions to enhance performance.2. Team Management and Leadership:○ Set daily, weekly, and monthly lead generation goals for the team.○ Motivate and coach team members to consistently meet or exceed targets.○ Conduct regular team meetings to discuss performance, challenges, andstrategies for improvement.3. Lead Generation and Event Execution:○ Oversee the team’s activities on the sales floor and ensure they follow properprotocols.○ Monitor promotions and special events within BJ’s to maximize lead generation.○ Collaborate with the marketing department to implement promotional strategiesand ensure smooth execution.4. Performance Tracking and Reporting:○ Track and monitor individual and team performance through lead metrics andconversion rates.○ Submit weekly reports on lead counts, appointment outcomes, and teamprogress.○ Analyze performance data to identify areas for improvement and implementaction plans.5. Quality Control:○ Conduct spot checks and audits to ensure consistent quality andprofessionalism.○ Ensure team members accurately represent Aspen’s products and promotions.○ Address any customer complaints or issues arising from promotional activitiespromptly.6. Compliance and Store Relations:○ Maintain positive relationships with BJ’s store management and staff.○ Ensure all promotional activities comply with store policies and companyguidelines.○ Ensure adherence to safety and operational procedures.Qualifications:● Proven experience in managing teams, preferably in retail, sales, or promotions.● Strong leadership and motivational skills.● Excellent communication and interpersonal abilities.● Organizational and time management skills to handle multiple responsibilities.● Ability to analyze performance metrics and implement improvements.● Basic computer skills (Microsoft Office, CRM software).● Valid driver’s license and reliable transportation.Compensation:● Competitive base salary.● Performance-based bonuses and incentives.● Benefits package including 401(k)● Career growth opportunities within Aspen Home Improvements.

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