What are the responsibilities and job description for the Housekeeping Supervisor - Limelight Aspen position at Aspen Skiing Company?
Company Description
You don’t just work at the Limelight. You become one of the best reasons our guests come back again and again. It’s our aim to provide a warm and inviting community atmosphere for our guests. We believe every employee should play a key role in helping enrich the guests’ mind, body and spirit during their stay. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it. We also believe, as Limelight hotel management, in a commitment to providing a secure and enjoyable work environment for every employee — one that promotes honesty, mutual respect, personal growth and career advancement for all.
Job Description
Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. They also help train and manage staff. The Housekeeping Supervisor will report to the Housekeeping Manager.
Job Posting Deadline
Applications for this position will be accepted until March 9, 2025.
Essential Job Functions/Key Job Responsibilities
Education & Experience Requirements
Work Environment and Physical Demands
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
You don’t just work at the Limelight. You become one of the best reasons our guests come back again and again. It’s our aim to provide a warm and inviting community atmosphere for our guests. We believe every employee should play a key role in helping enrich the guests’ mind, body and spirit during their stay. This takes a dedication to real, live hospitality and an appreciation for innovative leadership. We are a team, and we act like it. We also believe, as Limelight hotel management, in a commitment to providing a secure and enjoyable work environment for every employee — one that promotes honesty, mutual respect, personal growth and career advancement for all.
Job Description
Position Summary
The Housekeeping Supervisor helps maintain high levels of cleanliness within guest rooms and public areas through inspection, reporting, and cleaning. They also help train and manage staff. The Housekeeping Supervisor will report to the Housekeeping Manager.
Job Posting Deadline
Applications for this position will be accepted until March 9, 2025.
Essential Job Functions/Key Job Responsibilities
- Help train and manager housekeeping staff
- Brief housekeeping staff on events, occupancy of the day, and the cleaning focus of the day
- Provide housekeeping staff with necessary tools to complete cleaning assignments
- Monitor the speed of housekeeping staff to ensure all duties are completed in a timely manner
- Make housekeeping boards with the cleaning focus of the day
- Inspect rooms and public areas for overall cleanliness
- Maintain constant communication with front desk about early arrivals, late departures, and room requests
- Stay abreast on occupancy of the day, departure and arrivals, event(s) of the day, VIP rooms, special requests, and guest reviews
- Assist in cleaning rooms and public areas as needed
- Other duties as assigned
Education & Experience Requirements
- High School Diploma or equivalent required
- 2 years of management experience preferred
- 5 years of housekeeping or cleaning experience preferred
- Proficient knowledge of industry trends and best practices
- Proficient knowledge in company policies and procedures
- Detailed knowledge of internal processes, workflows, and decision-making protocols
- Proficient knowledge of employee management strategies, performance evaluations, and conflict resolution techniques.
- Ability to mediate and resolve conflicts effectively to maintain team cohesion
- Skill in assigning tasks and responsibilities to team members based on their strengths
- Skills in coaching and mentoring team members to help them grow professionally
- Proficiency in planning, managing, and executing projects within scope and deadlines
- Ability to handle difficult customer interactions and ensure high levels of satisfaction
- Ability to manage multiple priorities and projects simultaneously without sacrificing quality
- Ability to communicate in English and Spanish
Work Environment and Physical Demands
- Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
- Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
- Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
Aspen One participates in E-Verify.
E-Verify & Right to Work Poster
