What are the responsibilities and job description for the Membership and Fitness Liaison- BPC position at ASPHALT GREEN INC?
Job Details
Description
Asphalt Green is looking to hire an experienced team member to work at our desk that overlooks our Fitness Center at our Battery Park City site (212 North End Avenue in Lower Manhattan). The Fitness Center is fully equipped with strength and cardio equipment to meet any fitness seeker’s needs. The Membership and Fitness departments are a part of a larger non-profit organization focused on programs, classes, clinics, and camps for adults and children. We offer basketball, tennis, and martial arts to name a few of the many sports we offer. (see www.asphaltgreen.org for more information on us).
We have a part-time opening for the Membership and Fitness Liaison role at our Battery Park City campus. We're looking for a candidate available for early morning shifts and one weekend shift. The weekend shift is non-negotiable for this role.
If you enjoy interacting with people, have great administrative skills, and are a problem solver, this role could be for you!
Responsibilities:
- Monitor and/or respond to Fitness Department emails, Teams chats and escalations, as necessary.
- Monitor voicemails for both Fitness and Membership, particularly when Membership Consultants are not in the office.
- Use Mindbody software to add and/or check in guests, respond to questions, etc.
- Use Salesforce to respond to questions on membership inquiries, upgrades, cancellations, billing, credit cards, etc. Sell or renew memberships.
- Learn both Membership and Fitness policies to accurately respond to all questions and concerns.
- Alert appropriate parties (department management or Housekeeping) on facility related matters e.g. towel inventory and presentation, condition of mats and blankets, availability of wipes, etc.
- Stay current on all marketing initiatives and sales promotions.
- Schedule teen evaluations upon request.
Qualifications
- Strong communications skills - verbal and written.
- Ability to handle questions, concerns and challenges with tact, and firmness, and escalate to proper department heads
- Demonstrates ability to multi-task.
- Front desk/reception work history at a health club, spa, or hotel.
- Knowledge of Mindbody and/or Salesforce is a plus
Salary : $25
