What are the responsibilities and job description for the Business Systems Analyst Intern position at Aspida Financial Services LLC?
Job Description
Job Description
Description :
Company Description :
Aspida Holdings Ltd., through its subsidiaries (collectively “Aspida”), is focused on providing retirement and reinsurance solutions, having operations in the U.S. and Bermuda with total assets of $16.6 billion as of June 30, 2024. Aspida, through its U.S. platform – Aspida Life Insurance Company – is focused on leveraging technology and agility to help clients achieve – and protect – their dreams. Its Bermuda-based reinsurance platform, Aspida Life Re, is focused on providing efficient and secure life and annuity reinsurance solutions. Aspida seeks to be a trusted partner in its clients’ financial security while driving its growth by doing good for the communities it serves. Aspida is backed by Ares Management Corporation, which, through the Ares Insurance Solutions team, provides dedicated investment management, capital solutions and corporate development support. For more information, please visit aspida.com or follow them on LinkedIn, Facebook.
Who We Are :
Sometimes, a group of people come together and create something amazing. They don’t let egos get in the way. They don’t settle for the status quo, and they don’t complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That’s the culture, the moxie, and the story of Aspida.
Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that’s why we’re doing things differently than everyone else in our industry. We’re dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets : Get $#! Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com / careers.
What We Are Looking For :
The Application Services team supports the admin system and other third-party vendor services used by customers and agents. As an intern, you will work with the Application Services team, utilizing the software development lifecycle, to drive the development and testing of these systems in support of business projects and priorities. Your responsibilities will include providing production support, generating and organizing documentation, and coordinating with other IT teams to deliver solutions.
A successful candidate is detail-oriented, an effective communicator, and highly motivated to own tasks, while also learning the role of a product owner. You will work with business stakeholders to collect requirements and coordinate project plans with other IT teams. This role reports to the Director of Application Services and is located in our Durham, NC office.
What You Will Do :
- Support the product team in daily operations and project tasks.
- Assist in the maintenance, improvement, and expansion of the FAST admin system, SmartComm PDF generation application, or Zendesk Customer Service application.
- Collaborate with cross-functional teams to ensure seamless integration and functionality of vendor solutions.
- Build and organize online documentation, ensuring information is easily accessible and up-to-date for all team members.
- Perform analysis for defects and suggested system enhancements
- Independently identify opportunities for process improvements and present findings in a structured manner
- Maintain complete confidentiality of company business.
What We Provide :
What We Believe :
At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Requirements : What We Require :
