What are the responsibilities and job description for the Case Manager - Behavioral Health position at Aspire-365?
Case Manager Responsibilities
- This position is an in-office position. Aspire365 offices are located in Sandy, Utah.
- Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; monitoring staff performance.
- Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
- Admits new clients by reviewing records and applications, and conducting orientations and assessments.
- Scheduling clients with Addiction Psychiatrist.
- Monthly scheduled appointments with clients according to appointment schedule.
- Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources.
- Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services, obtaining additional resources; intervening in crises; providing personal support.
- Maintains clients’ records by reviewing case notes, logging events and progress.
- Communicates clients’ progress by conducting monthly coordination meetings and evaluations with client’s clinician team.
- Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; providing resources.
Case Manager Skills and Qualifications:
- Documentation skills
- Analyzing information
- Decision making
- Research skills
- Verbal communication
- Written communication
- People skills
- Resolving conflict
- People management
- Integrity
Education, Experience, and Licensing Requirements:
- High School Diploma or GED
- 3 years customer service experience, preferably in human services, possess demonstrated commitment to customer service
- Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred
- Must be over 21 years old
