What are the responsibilities and job description for the Director of Patient Experience position at Aspire at Countryside?
Aspire at Countryside -
Aspire Health Group is looking for a Director of Patient Experience to join our family!
Customer service role
Before a resident arrives at our center, our Customer Service Concierge will ensure a smooth transition into our care. We recognize that it's the little things that make a big difference in reducing stress and enhancing customer satisfaction during this emotional time. With our Customer Service Concierge Program, we strive to help new patients feel welcome and at ease from the very beginning.
Benefits
- Pay rate : Competitive. Additional holiday pay and overtime hours may apply.
- Access to online learning 24 / 7 : Use it for free to help satisfy your state specific licensure requirements.
- Health insurance for the entire family!
- 401k with a match!
Customer Service Program Responsibilities
Required Qualifications
About the Company
We strive to create an environment where people feel safe, heard, and understood. Our leadership teams embrace our "people first" philosophy.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
