What are the responsibilities and job description for the Office Administrator position at Aspire Aviation?
We are seeking a detail-oriented and organized Administrator to join our team. This role is essential to the smooth operation of our business, requiring excellent communication, organizational, and multitasking skills. The ideal candidate will be comfortable working at a computer for extended periods, managing administrative tasks, and assisting with customer and employee support.
Responsibilities:
- Answer and direct phone calls, providing information and forwarding inquiries to the appropriate contacts.
- Organize and maintain physical and digital files, ensuring accessibility and accuracy.
- Utilize QuickBooks and Flight Circle to assist with financial and operational tasks.
- Handle customer complaints professionally, ensuring resolution or proper escalation.
- Oversee student and employee onboarding, managing paperwork and orientation processes.
- Track and analyze key data, such as productivity metrics and fuel costs.
- Manage emails on behalf of supervisors, including responding, printing, and forwarding relevant business information.
- Support daily administrative needs, including scheduling, document preparation, and office coordination.
Qualifications and Skills:
- Prior experience in an administrative role or similar position preferred.
- Proficiency in QuickBooks and Flight Circle (or willingness to learn).
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication skills.
- Ability to handle customer interactions with professionalism and patience.
- Comfortable working independently and managing multiple tasks.
- Basic data tracking and reporting skills.
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Moss Point, MS 39562 (Required)
Ability to Relocate:
- Moss Point, MS 39562: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13