Care Advocate

Job Title: Care Advocate
Hourly Rate: $18.00 - $20.00 per hour
Location: Medford, OR

Position Overview:

We are seeking a dedicated and experienced Care Advocate to support and manage a team of caregivers, ensuring they provide high-quality care to our clients in Medford. The Care Advocate will play a critical role in training, mentoring, and supervising caregivers, ensuring they meet both client needs and company policies. This position requires a strong leader capable of motivating staff, resolving challenges, and building positive relationships with both clients and caregivers to deliver exceptional service.

Key Responsibilities:

• Caregiver Mentorship & Supervision: Visit caregivers weekly in client homes to monitor performance, offer coaching, and provide feedback to ensure effective caregiving.
• Training & Development: Provide comprehensive training to caregivers to meet company standards. Conduct 3-month and annual evaluations for all caregivers.
• Caregiver Support: Serve as a point of contact for caregivers, offering guidance on caregiving techniques, policies, and procedures. Provide assistance in overcoming challenges and concerns.
• Address Performance Issues: Manage performance-related concerns by implementing corrective actions and disciplinary measures when necessary.
• Client & Caregiver Relations: Build and maintain strong, professional relationships with both clients and caregivers. Conduct client assessments, update families and caseworkers, and ensure that all client care needs are met.
• Documentation & Reporting: Ensure proper documentation for client care is maintained in WellSky, OneDrive, and other relevant systems. Monitor and update medication administration records (MARs).
• Collaboration with Healthcare Team: Coordinate with nurses and medical professionals to support client care, including medication management and other health-related needs.
• Administrative Support: Assist with scheduling, conducting caregiver interviews, updating service plans, and supporting billing efforts.
• Ongoing Training & Support: Participate in weekly Care Advocate meetings, monthly caregiver safety meetings, and assist with training during caregiver team meetings.

Additional Responsibilities (as needed):

• Prepare and deliver new client binders.
• Conduct 7-day, 30-day, and 90-day client assessments.
• Monitor medication refills and assist caregivers with medication-related tasks.
• Assist with the recruitment and training of new Care Advocates.

Minimum Qualifications:

• Experience: A minimum of 3 years of caregiving experience, with a demonstrated ability to train and mentor other caregivers.
• Supervisory Experience: At least 2 years in a supervisory role within a caregiving or healthcare environment.
• Skills: Proficiency in Microsoft Excel and Word, with excellent data entry and record-keeping abilities.
• Communication: Strong verbal and written communication skills with experience leading teams and training groups.
• Organization: Exceptional organizational skills with the ability to manage multiple tasks and maintain accurate records.

Required Skills & Attributes:

• Strong interpersonal skills, with the ability to establish rapport and respect with both clients and staff.
• Problem-solving abilities and foresight to address issues proactively.
• Ability to enforce company policies and procedures effectively.
• Flexibility to take on various tasks as needed.
• Capacity to work both independently and collaboratively as part of a team.

Why Join Us?

• Competitive Pay: Enjoy an hourly rate of $18.00 - $20.00.
• Make an Impact: Help improve the lives of clients and caregivers through meaningful, high-quality care.
• Supportive Work Environment: Work with a team that values collaboration and professional growth.
• Training & Growth: Access opportunities for ongoing training and career advancement.

If you are a compassionate, motivated individual with leadership experience in caregiving, we encourage you to apply for the Care Advocate position in Medford. We look forward to receiving your application!

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overnight shift
• Weekends as needed
• Weekends only

Application Question(s):

• How many years of Caregiving experience do you have?

Experience:

• Supervisory: 3 years (Required)

Work Location: On the road

Salary : $18 - $20