Job Description
Job Description
Description :
Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.
Our company values can best be described with ABLE : to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.
What You'll Do
- Reporting directly to the Subrogation Manager. The Subrogation Specialist is responsible for managing all Subrogation claims assigned to them for recovery and managing all collection efforts in maximizing subrogation recoveries for the department. The Subrogation Specialist is responsible for identification, research, and recovery of Subrogation claims. The specialist identifies legally responsible entities and pursues, negotiates, and settles Subrogation collections from all parties such as legally liable parties, claimant carriers, Uninsured Motorists (UM) Insured Attorneys (in the case of Medical Payment (Med-Pay recoveries).
DUTIES AND RESPONSIBILITIES :
Have knowledge of pertinent litigation and collection guidelines including Fair Debt Collection and Practices Act (FDCPA) and / or state laws, as well as CA DOI Fair Claims RegulationsWork and maintain new incoming UM Subrogation claims received daily.Oversee their assigned files in the Aspire Claims System, using the task-diary system to stay up to date on tasks whenever possible to effectively bring files to a conclusion.Use company tools at our disposal to help affect recoveries such as ISO, TLO, Internet-Searches.Interact with Subrogation- CSR for any needed follow up or use of tools such as requesting MVR & CVR requests. Utilizing skip tracing, when appropriate, to determine when it is best to seek recovery versus discontinuing subrogation efforts.Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.Determine, recommend, and prepare files for litigation.Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.Report to Management as soon there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.Comply with state and federal laws, Department of Insurance regulations, insurance carrier best practices and follow and enforce Aspire General Insurance Company and partner’s policies, procedures, and work rules.Regular and predictable punctuality and attendance.Ability to achieve targeted performance goals.Evaluating potential recovery and determining the feasibility of maximizing recovery efforts from individuals, companies, and insurance carriers.If necessary, make court appearances such as being the person most knowledgeable about a claim file or as a custodian of records.Requirements :
1-2 years’ experience in subrogation collections and or 2-4 years as a liability adjuster.Must have a clear understanding of insurance industry practices, standards, and terminology.Must be able to pass a background check.Must have the ability to work in a high volume, fast paced environment while managing multiple priorities.Must have a disciplined approach to all job-related activities.Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.Must have strong keyboard skills as well as proficiency in Windows and MS Office products.Work effectively with other team-members.Must have excellent judgment in decision-making.Strong organizational skills.INTER-RELATIONSHIP COMPONENT :
Ability to develop excellent working relationships with Staff, Partners, Clients, and outside agencies.Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere.Ability to be a team player and work cohesively with other Aspire General Insurance employees and Partner Companies’ staff to achieve company goals.Able to represent the Company in a professional manner and contribute to the corporate image.Able to consistently provide excellent customer service.WORKING CONDITIONS :
This is an hourly position.This work environment is fast-paced, and accuracy is essential to successful task completion.The office is that of a highly technical company supporting a paperless environment.Travel may be required.Requires extended periods of computer use and sitting.Benefits : Medical, Dental, Vision, HSA
PTO, 401k, Company observed HolidaysIndividuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity / Affirmative Action record keeping, reporting, and other legal requirements.
Dependent on plan selected
