What are the responsibilities and job description for the Intake Coordinator position at Aspire Health Alliance?
Aspire Health Alliance is a not-for-profit community-based behavioral health care organization, which serves over 16,000 children and families each year.
We have an exceptional opportunity to join our team within the Intake Department. You will be the first point of contact for potential clients looking for counseling services.
The specific responsibilities include but are not limited to the following :
- Gathering client information including type of services needed, location, insurance information, current medications, and hospitalizations
- Determining best option for the client and referring them to the appropriate clinic
- If client is uninsured, explains payment structure and payment options / guidelines
- Verifies insurance and authorizations
Required Skills
The successful candidate will have a minimum of 2 years of office experience. Previous medical office experience including working with an electronic health record system is strongly preferred. Exceptional customer service, organizational and computer skills required.
Required Experience
Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.
The successful candidate will have a minimum of 2 years of office experience. Previous medical office experience including working with an electronic health record system is strongly preferred. Exceptional customer service, organizational and computer skills required.