What are the responsibilities and job description for the Office Manager position at Aspire Surgical?
Job Description
Job Description
Description :
The Office Manager should be prime example of doing what is right on a daily basis. You should be able to be fair and treat all team members equally. Your role is vital in providing support to the team including the Team Leads, Patient Coordinators, Treatment Coordinators, Surgical Assistants and Doctors. This person must be able to multi-task while maintaining quality work and a positive attitude. They provide a welcoming environment for all incoming team members and show them the tools for success within the company. The Office Manager is a prime example of integrity and upholds Aspire Surgical’s core values. They work directly with the doctors to plan and implement new practices to make Aspire Surgical better. They also communicate frequently with the office managers to ensure office cohesion between teams and obedience to office policies.
POSITION SUMMARY
The Office Manager is responsible for the performance of the administrative team at all times, in areas such as record keeping, mail distribution, patient reception, scheduling, billing, insurance, and treatment coordination. This position is responsible for hiring, training, supervising, discipline, and making termination recommendations with respect to his / her team. This position is responsible for fostering communication between his / her team and upper management / owners, monitoring systems, and attending department head meetings, and leading team meetings. Requirements :
SKILLS & ABILITIES
- Relationship building skills.
- Influencing skills.
- Computer skills including typing, digital radiographs and practice management software.
- Teamwork and leadership skills.
- Ability to market the practice.
- Creative problem solving skills.
- Superb verbal skills with patients and staff.
- Overall understanding of the practice’s mission, vision and systems.
- Overall understanding of all aspects of the business office.
- Motivated to stay up-to-date on medical and dental protocols.
- Keen understanding of scheduling and financial systems
- Understanding of clinical systems in order to support the clinical team
- Ability to function within a team environment as a supportive and positive contributor.
- Ability to manage the practice’s business inventory
- Ability to properly evaluate team member performance as it relates to their job description
SUCCESS FACTORS
