Manager - Zero Balance

What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. 

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are seeking an organized and proven Operations Manager for our Zero Balance team. As the Manager of our Zero Balance Review team, you will lead 3-5 client engagements, overseeing operational staff and ensuring client needs are being met. You will also work closely with senior leadership to create revenue targets and develop efficient departmental workflow and staffing. The ideal candidate has experience in Zero Balance Review/Underpayment Recovery within Hospital Revenue Cycle Management and a desire to both lead client relationships and manage internal operations. 

What will you provide?

• Analysis of contracts between hospitals and insurance carriers to identify areas of lost revenue
• Model claims data to contracts and create in depth audit priorities that align with client needs and internal revenue targets
• Lead 3-5 client engagements and oversee operational staff assigned to those teams; ensure client communication and meeting preparation
• Collaborate with upper leadership to set revenue targets; key figure in planning and structuring departmental workflow and staffing
• Manage staff performance by providing regular feedback, performance reviews, 1:1 meetings; ensuring members are meeting a minimum hourly rate expectations and resolving any staff related issues
• Overseeing and engaged in the hiring and training of staff

Requirements

• Detail-oriented and organized with the ability to manage time effectively and prioritize competing tasks
• Excellent communication skills both written and verbal
• Basic to experienced knowledge of Excel
• Effective documentation skills
• Strong organizational skills
• Self-directed and organized with superior analytical and problem-solving skills
• Must have private and dedicated workspace that ensures confidentiality
• Strong leadership skills
• Experience managing teams; ability to motivate and train junior staff
• Professional interests that align with the company mission and with the healthcare industry 
• Strong initiative
• Thorough understanding of reimbursement methodologies (managed care contracts, Medicare and Medicaid); experience may include negotiating, auditing or modeling for contract negotiation purposes

Education and Experience

• Bachelor's degree or an equivalent combination of education and experience required
• Minimum of three years Zero Balance Recovery experience 

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

Candidates must reside in the United States within one of the states listed below:  

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, West Virginia, and Wyoming.  

The US base pay range is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a bonus tied to achieved results.

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.