Operations Manager

ASRC Federal Communications is seeking an Operations Manager for our ISS2 contact supporting our Air Force customer. This position is located on Wake Island. It’s a rotational position in which the selected employee will work a schedule of 3 months on the island and 1 month off, Wake Island is 2,100 miles away from HNL. While working on-site housing is provided and all meals are furnished through the cafeteria.  This position will oversee support functions, which include facility/utility operations and maintenance, POL, and logistics. The position will manage a diverse workforce of up to 40 employees. Must be a strong leader able to execute the Air Force mission at Wake Island Air Station (WIA).    Provide the leadership, management, and technical direction to improve operations and guide the workforce to provide professional service while promoting safety and quality. As an Operations Manager, you will apply leadership principles promoting creative thinking, and empowerment along with open communications.   Essential Duties & Job Functions: Exercises sound business practices/methods to ensure all activities are in compliance with all corporate policies/procedures and contract requirements; are carried out in a legal and ethical manner and in compliance with applicable laws and regulations and are in accordance with good corporate safety practices. Guides work prioritization, implementing cost-effective measures to work execution, and making decisions regarding work quality. Develops and implements processes, procedures, and initiatives to effectively and successfully execute contract requirements, monitor progress, enhance performance, and address and resolve performance deficiencies. Communicates operational activities routinely to the Site and Program manager and if required various government agencies responsible for site operations. Interfaces regularly with on-site tenants to ensure maintenance activities and daily support are provided in accordance with Government Tenant Agreements. Maintains day-to-day operations of facilities, such as delegating and or completing maintenance orders, and direct oversight of the customer service desk. Directs and controls the activities as required to meet or exceed contract performance objectives and thresholds. Inspects buildings and structures and determines the need for repairs or renovations. Directs contract activities through subordinate managers/leads and sets the priorities for the site workforce. Provides technical and professional expertise, advice, and opinions on work of significant depth and complexity.  Implements best practice processes to create efficiency. Plans and formulates work plans, organizes tasks, and reviews maintenance data to determine efficiency and effectiveness and to ensure successful contract performance. Ensures that facilities meet government environmental health, safety, and security standards. Recommends courses of action and alternatives to avoid problems in the contract. In conjunction with site personnel, responds to all on-site emergencies. Work with and empower others to complete complex, technical maintenance, and repair problems associated with mechanical, civil, electrical, sanitation, and structural disciplines. Develop and implement a facility management program, including preventative maintenance and life cycle requirements. Coordinate all maintenance issues and schedules. Ensures project goals/objectives and contract obligations are met, and sound business practices are appropriately and consistently applied. Ensures appropriate utilization of facility maintenance staff. Maintains a positive and energetic attitude in order to retain and develop competent and productive employees by giving proper direction, guidance, and counseling. Reviews proposed department purchases, financial transactions, and obligations, and approves within delegated authorities. When mission impacts are unavoidable due to equipment failure, convey the scope, breadth, and duration of mission impacts to the Site Manager. Conducts employee performance evaluations; planning, assigning, and directing work; addressing employee complaints; and resolving personnel/task conflicts/problems. Ensures site work environment is safe for all employees free from harassment, intimidation, retaliation, or discrimination. Provide prompt responses to requests and issues from facility occupants. Maintain the company vehicle and equipment management and maintenance program that ensures proper tracking of all company and government-provided assets, vehicle/equipment utilization, scheduling of maintenance functions, inspection of assets, etc. Provides leadership and commitment by implementing, monitoring, and improving initiatives focused on environmental and safety performance. Supports develops and implements safety strategies and programs to reduce injuries and avoid losses. Maintains a customer service orientation. Manages a production control service desk. Oversees the production of the weekly, monthly, quarterly, and annual reports to the customer. Performs other related work as assigned.   Job Requirements: Degree in management, project or business administration or science/technical fields preferred Four (4) years of base operations and support (BOS) project, program, or operations management experience may be substituted for a degree. Six (6) years of managerial experience leading, managing, and directing a large (greater than 50 people) multi-specialized workforce in executing base support services as described in this position description. Experience must be current. Relevant professional qualifications (e.g., CFM) will be an advantage. Intermediate skills in Microsoft Office software, Excel, Word, PowerPoint, and Outlook. Valid state drivers' license with an acceptable driving record. Ability to obtain and maintain a Secret clearance. Ability to successfully pass a pre-employment physical and drug test.