What are the responsibilities and job description for the Dental Receptionist position at Assabet Orthodontics?
Overview
We are seeking a dedicated and organized Dental Receptionist to join our start up clinic team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth flow of operations within the office. This role requires strong communication skills, attention to detail, and proficiency in scheduling and customer service.
Duties
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling using Dolphin software.
- Review and maintain accurate patient documentation, including medical histories and insurance information.
- Provide excellent patient service by addressing inquiries and resolving any issues that may arise.
- Coordinate with dental staff to ensure seamless communication regarding patient needs and treatment plans.
- Handle incoming calls, emails, and messages in a professional manner.
- Maintain cleanliness and organization of the reception area to create a welcoming environment.
- Assist with administrative tasks such as filing, typing, and data entry as needed.
Requirements
- Previous experience as a Dental Receptionist or in a similar role within a dental clinic is preferred but not required
- Proficiency in medical scheduling software; experience with Dolphin is a plus.
- Strong customer service skills with the ability to communicate effectively with patients and staff.
- Excellent organizational skills with attention to detail for accurate documentation review.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Basic computer skills including typing proficiency and familiarity with office software applications.
- A compassionate demeanor that fosters positive relationships with patients.
If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office setting, we encourage you to apply for this rewarding position.
Job Types: Full-time, Part-time
Pay: $21.00 - $25.00 per hour
Expected hours: 38 per week
Benefits:
- Paid time off
Schedule:
- 5x8
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Ability to Commute:
- Maynard, MA 01754 (Required)
Ability to Relocate:
- Maynard, MA 01754: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $25
