Manager, Client Experience

About Us

We are Assembly, a leading global omnichannel media agency that merges data, talent, and technology to catalyze growth for the world's most esteemed brands. Our holistic approach weaves together compelling brand narratives with a comprehensive suite of global media capabilities, driving performance and fostering significant business expansion. Our initiatives are powered by STAGE, our proprietary operating system, and executed by a dedicated global team of over 2,300 professionals across 35 offices worldwide. Committed to purposeful action, we lead the way in social and environmental impact within the agency realm. As a proud member of Stagwell, the challenger network designed to revolutionize marketing, Assembly continues to set new standards of excellence.

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Overview

Assembly is looking for a Manager, Client Experience. The Manager, Client Experience will be responsible for creative coordination and project management for assigned account(s).

Responsibilities

• Builds relationships with internal and external Agency partners
• Provides creative information about the brand, consumer and marketplace that will aid in the creation of the media strategy
• Master the use of proprietary and industry tools and systems– including Monday.com, Adobe Experience Manager, Prisma/Media Ocean, etc.
• Provides creative direction and guidance to Associate or Coordinator in developing media recommendations
• Display application of media knowledge to address media and business challenge
• Actively participates in meetings/brainstorm sessions
• Actively participates in meetings with media representatives to evaluate opportunities in collaboration with internal activation teams
• Collaborates on creative POVs and client facing communication
• Collects and organizes creative performance data across all channel teams for reporting in collaboration with activation.
• Demonstrates a strong understanding of the client’s business
• Understands and can articulate the business challenge that leads to the media strategy
• Leads in the development and training of the Associate role or Coordinator
  
  

Required Skills

• Minimum of 2-4 years of agency cross channel media planning experience
• Strong communication skills
• Solid research and analytical skills, good mathematical aptitude and attention to detail
• Familiarity with variety of media tools and software
• Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task
• Flexible and willing to learn new skills
  
  

Benefits

Why Assembly?

• We care about your growth – we offer competitive salaries and annual compensation review
• We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated
• We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies
• We have a hybrid in-office/remote working policy that focuses on bringing people together in-person when it’s needed most, i.e., team strategy brainstorms, learning & development opportunities, and company meetings
• We care about social and environmental Impact – we have dedicated Impact Champions who collaborate globally to make sure we’re leaving the world better than we found it
• We have an amazing group of Employee Resource Groups who form close knit communities and are committed to guiding the agency to become more inclusive, diverse, and representative of the world around us
• We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble and digital-first, and we’re quickly growing to take on the biggest legacy hold cos
  
  

In addition to medical, dental and vision coverage, we offer a generous PTO plan, 401k program, comprehensive family planning benefits (including paid parental leave), and pre-tax commuter benefits. Benefits/perks may vary depending on the nature of your employment with Assembly and the location where you work.

Equal Opportunities

At Assembly, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, status as a protected veteran, among other things, or status as a qualified individual with disability. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. EEO Employer M/F/Vet/Disabled.

Compensation (Text Only)

In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $61,000 - $75,000USD. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.