What are the responsibilities and job description for the Sales Coordinator position at Asset Guard Products, Inc.?
Company Information: ASSETGUARD, a Wilks Brothers company, is an industry-leading provider of customized, innovative solutions for industrial and construction waterproofing needs. Our mission is to protect assets and the environment, one seamless layer at a time. With our advanced technology and commitment to excellence, we deliver tailored solutions that solve real-world problems for our clients. By choosing ASSETGUARD, our clients are investing in the highest level of protection for their assets while minimizing environmental impact.
Position Summary: We are seeking a highly motivated and organized Sales Coordinator with inside sales experience in the oil and gas industry to join our dynamic sales team. In this role, you will be responsible for providing administrative and sales support, ensuring the smooth coordination of sales activities, and helping to drive revenue growth. The ideal candidate will have a strong understanding of the oil and gas sector, possess exceptional organizational skills, and be able to manage customer accounts effectively while maintaining excellent relationships with both internal teams and external clients.
Key Roles / Responsibilities:
- Assist the sales team in managing customer accounts, processing orders, and tracking sales performance, with a focus on the secondary containment solutions for the oil and gas industry.
- Perform site visits and ensure 811 one calls are completed.
- Respond to customer inquiries, provide product/service information, and address customer concerns in a timely and professional manner.
- Coordinate the flow of orders from clients, ensuring all orders are processed accurately and promptly, adhering to industry-specific requirements.
- Update and maintain customer information and sales data in the company's CRM system (e.g., Salesforce, HubSpot)
- Generate sales reports, track sales metrics, and assist in forecasting to help achieve sales goals
- Organize meetings, product demos, and presentations between sales teams and clients
- Work closely with other departments, including operations, supply chain, and technical teams, to ensure smooth operations and client satisfaction.
- Assist in the preparation and organization of sales quotes, materials, presentations, and promotional items for sales teams and clients.
- Maintain and nurture relationships with key stakeholders to drive repeat business and enhance customer loyalty.
- Support inside sales efforts by qualifying leads, following up on sales inquiries, and contributing to the development of sales strategies
Required Education, Experience, and Qualifications:
- High School Diploma or equivalent;
At least 2 years of experience in a sales support, inside sales, or administrative role, preferably within the oil and gas industry. - Strong understanding of the oil and gas sector, including knowledge of industry terminology, processes, and customer needs.
- Strong organizational and time-management skills, with the ability to manage multiple tasks effectively.
Excellent communication and interpersonal skills, with the ability to build relationships with clients in a technical, fast-paced environment. - Ability to manage multiple priorities and work under pressure while maintaining attention to detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience with CRM software (Salesforce, HubSpot, etc.) is a plus.
- Valid driver’s license
- Problem-solving abilities, with a proactive and solutions-oriented mindset.
- Ability to work collaboratively in a team environment while also being self-motivated to contribute to the achievement of team and company goals.
Working Conditions:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Positions self to install equipment, including under desks.
- Moves throughout the building to access files.
- Must be able to comprehend and follow written and oral instructions.
- Must be able to complete tasks even with frequent interruptions.
- Must be able to use discretion and independent judgment as needed.
- Must be able to speak clearly on the phone and to fellow workers.
Benefits:
- Competitive Compensation Package
- Medical Dental Vision Coverage
- 401K Company Match
- Life Insurance Long Term Disability Coverage – 100% Company Paid
- Health Savings Account (HSA)
- Gym Reimbursement Program
- Tuition Reimbursement Program
- Wellness Check Program - Insurance Premium Discounts
- EAP Resources
- Paid Holidays
- Paid Time Off (PTO)
