Hardware Quality Assurance Manager

AssetWatch is defining the future of proactive maintenance. We are inspired by the global manufacturers we serve and are passionate about treating their assets as our own, continuously monitoring performance with a platform designed to optimize equipment uptime.

As the Hardware Quality Assurance Manager you will lead our hardware quality assurance efforts, ensuring that all products meet the highest standards of quality, reliability, and compliance. You will work closely with cross-functional teams, including hardware engineering, supply chain, and our contract manufacturing partners, to establish and maintain QA processes that align with company goals and industry standards.

What You'll Do:

• Leadership and Strategy: Develop and implement the hardware QA strategy to align with the company's objectives. Lead and mentor the entire organization to ensure high performance and professional development. Motivated individual willing to self-manage the newly established Quality Management System (QMS) functions.

• Quality Processes and Standards: Design, implement, and continuously improve quality management systems for hardware products. Examples include the following: Document Control, Internal Audit, calibration control, and review of corrective actions both internal and in Supply Chain. Candidate will assist in developing visual workplace documents. Must work with hardware engineering to document established testing protocols, procedures, and documentation for hardware validation and verification. Define key quality metrics (e.g., defect rates, first-pass yield) and monitor performance.

• Product Lifecycle QA: Oversee QA efforts throughout the product lifecycle, focusing on production and post-launch support. Collaborate with hardware engineering and design teams to identify potential risks and implement mitigation plans early in the development process. Conduct root cause analysis and implement corrective/preventive actions for hardware failures.

• Compliance and Standards: Ensure all hardware products comply with relevant industry and regulatory standards (e.g., CE, FCC, RoHS, Hazardous Locations, etc.). Partner with external testing labs and certification bodies as needed.

• Supplier Quality Management: Work with the supply chain team to evaluate and audit hardware suppliers to ensure adherence to quality standards this will include quarterly on-site visits to Ohio-based CMs. Develop and maintain supplier quality agreements and monitor supplier performance.

• Continuous Improvement: Analyze quality data to identify trends and drive continuous improvement initiatives. Implement industry best practices for hardware QA, leveraging insights from existing trends and industry standards. Will provide monthly status reports of QMS progress.

Who You Are:

• Bachelor's degree in Engineering, Quality Management, or a related field.

• 5 years of experience in hardware quality assurance, with at least 2 years in a leadership role.

• Strong knowledge of quality management systems and standards, such as ISO 9001, Six Sigma, or Lean.

• Experience with hardware testing tools and methodologies, including environmental, functional, and reliability testing.

• Excellent analytical and problem-solving skills with a proactive approach to quality improvement.

• Familiarity with IoT hardware and connectivity technologies.

• Strong project management skills, with the ability to manage complex projects with multiple stakeholders.

• Excellent communication and interpersonal skills, with the ability to communicate technical information to both technical and non-technical audiences.

• Strong analytical and problem-solving skills.

• Ability to work independently and in a team environment.

• Ability to adapt in a fast-paced, startup environment.

• Ability to use analytical / business intelligence tools like Quicksight preferred.

• Experience with industry-specific compliance requirements related to condition monitoring, such as safety regulations and environmental standards such as Hazardous Locations (HazLoc) is preferred.

• Experience working in a manufacturing environment is preferred

• Certification in quality systems (e.g., CQE, CQA, Six Sigma Black Belt) is preferred

• Experience with cloud-connected hardware or embedded systems is preferred

What We Offer:

AssetWatch is a remote-first rapidly growing startup providing a game changing condition monitoring platform and mobile experience in the industrial manufacturing space.

• Competitive compensation package including equity options.

• Flexible work schedule

• Full benefits and 401K 401K Match

• Opportunity to make a real impact every day

• Opportunity to grow as a leader and build a team

• Unlimited PTO

We have a distributed team that works remotely across locations in the United States. We are open to candidates from most states as long we all can closely collaborate within core working hours.

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