Recruitment Manager (Pupil Transportation)

Recruitment Manager (Pupil Transportation)

Weekly hours: 40-50 per week

Schedule 11:00 - 20:00 EST

Location: Remote - However, moderate to extensive travel

What’s in it for you:

• Health insurance
• PTO (Minimum 120 hours per year)
• 13 Paid company-wide Holidays
• 401k plan
• Comp Time
• An annual $250 stipend to support any home office needs
• Competitive salary commensurate with experience
• Work in an inclusive, caring and values-driven environment
• Make a critical difference for children, families and educators

We seek an organized, adaptable, communicative, and values-driven entrepreneurial professional to join our team as our Recruitment Manager. This role reports directly to the Senior Director of Recruitment, Onboarding and Compliance and will collaborate regularly with the Onboarding and Compliance team, operations managers, and selected vendors. This role does manage vendors and direct reports.

The successful applicant will be:

• Inspired by our mission and values
• Able to exhibit our company competencies at the application level (review by clicking here)
• Comfortable with ambiguity and an ever-changing environment
• Comfortable with navigating multiple online platforms
• Excited and invested in influencing people to achieve department goals
• A problem solver who can perform independently with minimal supervision
• An effective written and verbal communicator
• Outgoing, personable, and persuasive

What you’ll do:

Oversee and manage direct reports to ensure we meet hiring goals

• Track, improve, evaluate, and be accountable for the team's performance metrics
• Organize and motivate people to accomplish activities on time and with quality
• Support and lean in when capacity is needed
• Listen to call recordings to provide coaching and techniques to improve recruitment conversion
• Keep all training materials up to date

Manage the high-volume recruitment process for applicable metro areas

• Generate leads using online and offline platforms
• Ensure recruitment materials reflect the most current information (interview rubric, interview questions, job postings etc.)
• Support execution of driver referral program
• Assist senior management with executing strategies on how to improve the applicant experience (ie: testing AI)
• A and B test job ads to see what context yields the best results
• Create, maintain, and execute recruitment travel calendar

Support employer brand efforts.

• Collect reviews from current drivers
• Keep online presence up to date and fresh, so we can attract top talent (including but not limited to really page, social media sites, etc.)
• Identify opportunities for improvement by reviewing and escalating negative reviews and feedback.

Updates and maintains the applicant tracking system and other related recruitment systems.

Create and maintain driver personas.

Other duties as assigned

Qualified applicants must have:

• At least 3 years as a recruitment lead, sourcer, or similar position with a strong track record of successful and timely recruitment
• At least 2 years of remote work experience
• 2-4 years of management experience
• Highly proficient in Google Suite tools, specifically Gmail, Google Docs, sheets, and Slides (or equivalent platform ie: Microsoft)
• Read, write, and speak English at a proficient level
• At least 18 years old
• Have a working computer with a camera and microphone
• Have a reliable internet connection

Preferred qualifications:

• Experience working with Fountain
• Experience recruiting for a position that is highly regulated (ie: bus drivers)
• Knowledge of pupil transportation industry processes and regulations

Start date: Negotiable

About Us:

At Assist Services, we eliminate transportation as a barrier to children’s success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That’s where we come in.

We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student’s lives.

Our values:

• Excellence Everywhere: We bring the same high level of urgency and quality to every child and every partner. We care equally about districts where we serve hundreds of students and districts where we serve just one. We work hard to reach our goals in a way that is both efficient and effective, and we hold ourselves to high standards of reliability, safety, and conduct. We are on time, we communicate well, and we take pride in being a winning team.
• Learn Continuously: We are nimble and creative problem-solvers who treat mistakes as opportunities to grow – but we don’t make the same mistakes repeatedly. We are always open to upgrades, new ideas, and new ways of doing things, whether those come from our drivers, our families, our partners, or our team – especially when those suggestions help us be more excellent and/or provide a better experience for kids. We seek and implement feedback constantly because we want to be and do our best.
• Trust Is Everything: We treat each other with respect and candor, and we always keep our word. We set clear expectations and hold each other accountable, and we have fun in the process. We do what we say we will do, and own up when we make mistakes. We are honest, and we err on the side of over-communicating.