What are the responsibilities and job description for the Contact Center- Patient Access Representative - FULLY REMOTE position at Assisted Home Care?
The Patient Access Representative will facilitate all components of the patients entrance in to any facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies.
Responsibilities
- The Patient Access Representative is often the first point of contact for our patients and therefore must represent with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and service standards
- The Patient Access Representative will facilitate all components of the patients entrance in to any facility
- This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection
- The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated in to the patient record
Benefits
Required Qualifications
PI264734456
