What are the responsibilities and job description for the Customer Service Representative - Live Chat Agent position at Assisted Home Care?
Customer Service Representative , you will be supporting our client’s customers as a first point of contact and resolving questions / complaints concerning their accounts. We will rely on you to actively listen to our clients’ customers; by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via tele, email and / or website inquiries from our valued customers but also provide them with exceptional service.
Benefits :
- This position is full-time (40 hours / week).
- Employees must be flexible to work any of our 8-hour shift schedules during our business hours.
- Paid Training
- Incentive Plan - Provides the opportunity to earn up to an additional $650 a month contingent upon meeting all metrics (call quality, attendance, and schedule adherence) after training
- Career Growth Opportunities
- Great Work Environment
- Vacation, Sick Time, and Holiday Pay
- Medical, Dental, Vision, Life Insurance, and additional benefits (eligible on day one)
- 401K
Responsibilities & Requirements
Required Qualifications :
PIcdf6e9b307bf-26276-37084264
Salary : $650
