Demo

Family Liaison and Community Educator

Assisting Hands - Boston Northwest
Lexington, MA Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 4/4/2025

A Family Liaison and Community Educator is needed immediately for a growing home care business in MetroWest & Boston, MA area.

  • Do you want to win, and play a key role in a growing company?
  • Looking to help others, while making a great living?
  • Are you a leader who can inspire and motivate others?

If you answered YES to the above then this is role for you!

Help us raise the level of home care in the Boston area. You will be able to help grant seniors their #1 wish--to continue living independently in their homes during retirement. We provide award-winning care, through being an Employer of Choice of home care companies in the Boston area (based on 3rd-party employee/client interviews).

We are seeking someone who enjoys building relationships with partners and families from within their community. You might be working in the health care sector as a social worker and looking to expand your horizons. We have a fantastic tool box of resources that make educating the community fun and easy.

Benefits:

  • Health and dental insurance (starting on day one)
  • Retirement Savings plan (with generous company match)
  • Vacation and Sick time
  • Flexible schedule, with remote work opportunities
  • Professional development assistance
  • Monthly and Annual Incentive Plan - significant opportunity to increase income!

Compensation includes competitive salary and performance incentives. Come grow with us!

As the Family Liaison and Community Educator, you will:

  • Lead brand awareness/education efforts, and prepare/deliver presentations to groups in the community
  • Conduct training sessions for professionals and families that focus on dementia care, Parkinson’s disease care and more
  • Identify and maintain a database of influence centers (hospitals, nursing homes, assisted living with rehabilitation or respite care, doctor's offices and other health providers) - contacts who can refer leads/potential clients
  • Personally visit and arrange meetings with contacts - this includes private, public, and non-profit organizations.
  • Perform new client assessments; create and input care plans, and coordinate with the office staff to ensure client needs are communicated and care starts in a timely manner.
  • Manage all leads - responding to and following up on all lead inquiries, and onboarding new clients/families
  • Achieve visit frequency with key targets and deliver messaging aligned with our marketing program. Track results and meet weekly with manager on progress.
  • Contribute to strategic plan for long-term business growth.

Full-time hours. Flexible schedule with some hybrid work offered. Approx. 60-80% time working in the community.

Requirements/Qualifications:

  • LMSW, LBSW, preferred with experience in the senior care industry
  • Occupational Therapist, Physical Therapist, LPN, RN considered
  • Experience with the elderly preferred; Passion for seniors a must
  • Exceptional presentation skills and highly organized
  • Excellent verbal and written communication, and multi-tasking skills
  • Sufficient computer skills to foster a paperless work environment
  • Travel to clients' homes and community partners in the MetroWest and Boston areas

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.


Responsibilities

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Qualifications

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