What are the responsibilities and job description for the Scheduling Coordinator position at Assisting Hands Home Care - Serving Metro Detroit?
Description : The Scheduling Coordinator coordinates caregiver schedules and arranges for all scheduled shifts to be covered by an appropriate caregiver. This position involves extensive communication and interaction with caregivers, clients, and health care professionals.
Reports to : Director of Operations
Primary Duties :
1. Ensures clients have coverage and coordinates with caregivers about their schedules.
a. Matches appropriate caregivers to cases based on personality, availability, and skill set.
b. Ensures that all cases are covered and arranges for substitute coverage.
c. Answering employee and client phone calls
2. Provides information about services to prospective clients.
3. General Administrative assistance and Client follow ups.
4. Actively works to ensure retention goals are met.
5. Participates in on-call rotation as needed.
6. The starting salary for this position is $50,000 annually, to be paid on a weekly basis by direct deposit .
7. After 90 days of employment this position is eligible for 80 hours of PTO accrual.
Responsibilities
Proactively work with caregivers to arrange open shifts to be covered based on availability and skill set.
Qualifications
Minimum of two years in scheduling experience
Salary : $50,000