Operations and Talent Development Manager

Job Title: Talent & Operations Coordinator

Location: Chattanooga, TN

Company: Assisting Hands Home Care of Chattanooga

Are you an organized, people-oriented professional looking for a role where you can make a real impact? Assisting Hands Home Care of Chattanooga is seeking a Talent & Operations Coordinator to join our growing team! This role is perfect for someone who enjoys working with people, thrives in a dynamic environment, and is ready to take on a key position in our office while developing a wide range of professional skills.

About Us:

We are a locally owned and operated home care agency dedicated to providing compassionate and quality care to seniors in the Chattanooga area. As a young and growing business, we are looking for a motivated individual who can help us expand while maintaining a smooth daily operation. You will work closely with the owners to build the business, making this an exciting opportunity for professional growth.

What You’ll Do:

Talent Recruitment & Hiring: Find and onboard top-quality caregivers to join our team. This includes posting job listings, reviewing applications, conducting interviews, and handling new hire paperwork. You must be comfortable and confident speaking on the phone.

Scheduling & Coordination: Manage caregiver schedules to ensure clients receive the care they need. Match caregivers with clients based on skills, availability, and location.

Lead & Client Management: Work with paid lead sources like A Place for Mom and assist with VA clients to ensure seamless transitions into care.

Office & Business Growth Support: Assist with general office tasks while working closely with ownership to drive business growth.

Client & Caregiver Engagement: Maintain strong relationships with caregivers, clients, and families to ensure satisfaction and smooth operations.

Supervisory Visits & Assessments: Conduct supervisory visits for caregivers and possibly perform in-home client assessments.

On-Call Support: Participate in a three-week rolling on-call schedule, where every third weekend, you will be available to handle client calls, caregiver rescheduling, and urgent operational needs remotely.

Problem-Solving: Handle last-minute scheduling changes with a calm and solutions-focused approach.

What We’re Looking For:

Strong communication skills, especially on the phone—you can’t be shy in this role!

Excellent organizational skills with the ability to multitask.

A proactive and solutions-oriented mindset.

Interest in growing professionally—this position will help you develop skills in recruitment, scheduling, business operations, and customer service.

Experience in recruitment, scheduling, or office management is a plus, but we’re willing to train the right person.

Comfortable using scheduling software and basic computer programs.

Willingness to conduct in-home visits and supervisory check-ins as needed.

Ability to manage on-call responsibilities every third weekend.

Why Join Us?

Be part of a growing company with room to make an impact.

Work closely with business owners and gain hands-on experience in multiple areas.

Develop valuable professional skills in recruitment, operations, and business management.

Competitive pay and opportunities for career growth.

The chance to play a crucial role in helping seniors receive quality care.

If you’re ready to take on a meaningful role with a company that values its employees and clients, we’d love to hear from you! Apply today and be part of our mission to make a difference in the lives of seniors in our community.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

• Day shift
• Monday to Friday
• On call

Work Location: In person

Salary : $18