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Building Superintendent

Associa
Boston, MA Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/1/2025
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Maintenance Superintendent

The Maintenance Superintendent is responsible for the operation of the physical site, including preventive, response, emergency and routine maintenance throughout the property. Assist the On-site Manager in maintaining the physical condition of the entire property. He/She is responsible for the maintenance issues listed below and under the supervision of the on-site Community Manager.

Among the specific responsibilities of the Superintendent is the following, but not limited to:

  • Routine preventive maintenance of all equipment and systems, performed according to predetermined schedules and items not covered by outside contractors.
  • Prioritizes Service Requests.
  • Clear trash shoots as needed and change out the compactor dumpsters when full. Cut down boxes and keep the trash room clean and clear of debris. Take out the roll-out dumpsters three times a week for pickup.
  • Locate any water leaks from plumbing or failed water heaters. Shut off water if needed. Notify the appropriate people to repair the problem. Cut access holes if necessary, conduct the remediation efforts, water removal and drying.
  • Regular inspection of the property along with the on-site Property Manager.
  • Maintenance and repair of the various systems throughout the property.
  • Repair and maintenance in the common areas in response to specific requests for service from unit owners or at the Manager’s direction.
  • Responsible for on-call duties on a rotation basis.
  • Maintain emergency telephone listing of vendors.
  • Report to manager next business day what calls were handled and if any follow up is needed. Report significant emergencies immediately.
  • Meets with Community Manager to schedule and report on status of all scheduled work.
  • Light Janitorial duties to maintain high standard of cleanliness.
  • Establishes and follows preventative maintenance schedule.
  • Snow removal, landscaping, and grounds care not performed by outside contractors.
  • Maintain an adequate inventory of necessary supplies and parts as well as an inventory control system.
  • Maintain site equipment and tools.
  • Reports to Community Manager on all rules violations that are witnessed during course of the work day.
  • Assist site Manager with preparation of operating and maintenance budget line items.
  • Replace bulbs, set timers, clean and test pool.
  • Complete Property Manager’s action list developed after a comprehensive property tour and/or insurance inspection.
  • Perform all maintenance projects as directed.
  • Ensure compliance with all safety and security protocols.
  • Continually inspects property and grounds. Record any deficiencies, and under the direction of the Property Manager, take the necessary action to correct. Notify the Property Manager of any major maintenance problems and recommend possible solutions.
  • Clear the grounds of refuse and debris when inspecting.
  • Removes pet excrement when necessary.
  • Continually analyze maintenance operations with attention to cost reduction and present recommendations to Property Manager.
  • Adhere to all purchasing policies.
  • Have knowledge regarding meter cutoffs/shutoffs, water valves and sewer cleanouts.
  • Make certain that adequate lighting is maintained and storage areas and entrances are secured at all times.
  • Paint common areas when necessary.
  • Walk building - check for lights out and change as needed.
  • Assist with any such assigned duties per request of Property Manager.
  • Supervise move-ins and move-outs by padding elevator and covering floor. Notify manager of any unauthorized moves.
  • Check laundry rooms daily to make sure all machines are operable. Report any problems to manager.
  • Help keep walkways and entrances free from snow and ice in winter.

Requirements

Qualifications

  • High School Diploma or GED Required
  • 7 – 10 years of directly related or closely related experience
  • 3 – 5 years of Management and/or Supervisory experience
  • 0 – 3 years of Community Association experience
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Knowledge of company policies, procedures and forms at a proficient level.
  • Knowledge of State or local governmental safety requirements.
  • Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
  • Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
  • Knowledge of HVAC, including codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
  • Knowledge of OSHA worksite and personal safety requirements.
  • Confidentiality and discretion in the performance of all duties and responsibilities
  • Time management and time critical prioritization skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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