What are the responsibilities and job description for the Community Association Portfolio Manager position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
An association manageroversees the day-to-day operations of a condominium or homeowner association property, including managing maintenance and repairs, handling resident inquiries and complaints, coordinating with vendors and contractors, preparing budgets, ensuring compliance with local laws, organizing board meetings, and maintaining financial records, all while prioritizing resident satisfaction and smooth community functioning;essentially acting as a liaison between the condo board and residents to maintain the property's value and quality of life.
KEY RESPONSIBILITIES:
REQUIRED SKILLS:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Description
An association manageroversees the day-to-day operations of a condominium or homeowner association property, including managing maintenance and repairs, handling resident inquiries and complaints, coordinating with vendors and contractors, preparing budgets, ensuring compliance with local laws, organizing board meetings, and maintaining financial records, all while prioritizing resident satisfaction and smooth community functioning;essentially acting as a liaison between the condo board and residents to maintain the property's value and quality of life.
KEY RESPONSIBILITIES:
- Operations Management:
- Overseeing daily operations of the condominium property
- Scheduling and approving maintenance and repair requests with contractors
- Supervising on-site staff and outsourced maintenance services
- Conducting regular property inspections to identify issues
- Responding promptly to emergency situations
- Financial Management:
- Preparing and managing the annual operating budget
- Tracking expenses and income related to property maintenance
- Collecting resident dues and assessments
- Reviewing and approving invoices from vendors
- Preparing financial reports for the condo board
- Resident Communication and Conflict Resolution:
- Addressing resident inquiries and complaints
- Communicating important updates and information to residents
- Facilitating conflict resolution between residents
- Enforcing condominium policies and procedures
- Board Management:
- Organizing and attending condo board and owner meetings
- Presenting updates and recommendations to the board
- Implementing board decisions regarding property management
- Compliance and Legal:
- Ensuring compliance with local laws and regulations regarding property management
- Maintaining documentation related to contracts, maintenance records, and resident information
REQUIRED SKILLS:
- Excellent communication and interpersonal skills to effectively interact with residents and vendorsverbally and in writing
- Strong organizational and time management skills to handle multiple tasks efficiently
- Financial literacy to create and manage budgets as well as track expensesusing Microsoft Excel
- Problem-solving abilities to address maintenance issues and resident concerns
- Leadership qualities to manage staff and oversee projects
- Bachelor’s Degree preferred
- Community Association Experience preferred but not required
- Knowledge of building maintenance practices and basic construction knowledge
- Familiarity with property management software
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
