Concierge - Part Time

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Concierge

Job Type: Part Time / Weekends

Salary: 21.00 per hour

Schedule: Saturday & Sunday 11pm - 7am

About the Role:

We are seeking a professional and customer-focused Concierge to join our team at a high-rise residential community. As the first point of contact for residents and guests, the Concierge plays a key role in creating a welcoming and upscale experience. This position requires strong knowledge of the local area, excellent communication skills, and a commitment to providing exceptional service.

Key Responsibilities:

• Greet and assist residents, guests, and visitors in a professional and friendly manner.
• Provide information about the building, amenities, and local area, including directions and recommendations.
• Handle resident requests such as receiving packages, coordinating dry cleaning services, and making reservations for building amenities.
• Perform administrative and support tasks to ensure smooth facility operations.
• Address inquiries and resolve concerns to enhance the overall resident experience.
• Other duties as assigned.
  
  

Requirements

Qualifications & Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Strong interpersonal, verbal, and written communication skills.
• Excellent customer service and problem-solving abilities.
• Self-motivated, detail-oriented, and able to multitask in a fast-paced environment.
• Ability to manage time effectively and prioritize tasks.
  
  

Education & Experience:

• High school diploma or GED required.
• 1-3 years of experience in a customer service or hospitality-related role preferred.
  
  

Work Environment & Schedule:

• Active work environment with frequent standing, walking, and interactions with residents and guests.
• Both indoor and outdoor responsibilities as needed.
• Availability for overtime, weekends, and on-call shifts as required.
  
  

If you are a customer-service professional with a passion for creating a welcoming atmosphere, we’d love to hear from you! Apply today to join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.