What are the responsibilities and job description for the Vice President position at Associa?
Come work at Associa ! We are an industry leader in community association management and we are looking for a talented Vice President. If you're serious about your next move, Associa is an excellent place to grow your career.
The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short and long-range goals of the branch. This role serves as a performance-driven leader and mentor to the branch and will work closely with the Branch President and Community Director to develop and implement a variety of strategies to maximize profits while maintaining an exceptional level of service.
Duties include, but are not limited to:
The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short and long-range goals of the branch. This role serves as a performance-driven leader and mentor to the branch and will work closely with the Branch President and Community Director to develop and implement a variety of strategies to maximize profits while maintaining an exceptional level of service.
Duties include, but are not limited to:
- Contribute to the development, implementation and achievement of organizational strategies, policies, and practices.
- Provide leadership regarding our operations and support staff; ensure staff is successfully meeting the standards and practices of the branch and their respective job duties.
- Ensure branch standards are consistently met, focusing on maintaining high levels of staff engagement and retention, as well as client satisfaction and retention.
- Ensure client associations are managed in compliance with governing documents, federal, state, and local governing agency requirements.
- Manages the accounting team and assists with the budget, fiscal management and financial health of the branch.
- Identify resource needs and participate in the recruiting, onboarding, and training for support positions.
- Coach, mentor and provide training for team members.
- Establish positive relationships with internal and external customers, existing and prospective clients, as well as third-party vendors and service providers.
- Drive and monitor key business driver results via the branch scorecards.
- Identify organic and inorganic growth opportunities within the branch.
- Assist with business development at the branch.
- Align with Branch President and other leaders regarding all initiatives.
- Other duties as assigned.
Requirements:
- Provides stretch assignments to develop and improve talent and holds others accountable to meet commitments.
- Creates an open environment and builds connections by being available and approachable.
- Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
- Self-confident to take initiative and can quickly adapt to changing circumstances.
- Strong financial planning and analysis capacity.
- Excellent public relations, presentation, interpersonal, and verbal/written communication skills.
- Expert knowledge of Microsoft Office and a willingness to learn new technology.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.
- 5 years of directly related or closely related experience.
- 3 years of Management and/or Supervisory experience.
- 3 years of Community Association experience.
- Bachelor's Degree and/or PCAM preferred.
